Creating a DDI

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pdsgomes
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Posts: 20
Joined: 15 Mar 2017 07:30

Creating a DDI

Post by pdsgomes » 21 Jun 2017 04:59

Hi,

We have 10 phone numbers and we would like to configure one of them as this example:

291 111 001 - will ring on the extension 9999

Now, if 9999 does not answer, automatically pass to 9998 and then 9997 and then 9996, returning to the 9999 if nobody answers.

291 111 001 is the external number
9999 - Internal extension

Kind Regards

vad
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Re: Creating a DDI

Post by vad » 21 Jun 2017 05:38

Route call to the hunt group or Call routing group

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