I have two entity 1 & 2 and have ARS prefix
With entity 2 call working but with entity 1 when i try to dial any digit it showing please hang up
Entity 2 :
Log.Dis : Real Dis
00 :
01 :
02 : 2
Discriminator: 2
Call No : 4
Area No : 1
ARS route list : 3
Discrminator : 1
Entity 1 :
Log.Dis : Real Dis
01 : 1
Discriminator: 1
Call No : 4
Area No : 1
ARS route list : 3
Can anyone suggest what could be the issue ?
Hang up when i dial external no through ARS
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Re: Hang up when i dial external no through ARS
Do a lookars i command. There you will know what is wrong. Maybe your ARS prefix.
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Re: Hang up when i dial external no through ARS
In ARS prefix - you have logical discriminator (I think 2 in your case).
In this case you need to manage:
Entity 2/discriminator selector - 2 (log)=2(real)
Entity 1/discriminator selector - 2(log) !!! = 1(real) (if you want to use different rules for user entity 1 dialling).
In this case you need to manage:
Entity 2/discriminator selector - 2 (log)=2(real)
Entity 1/discriminator selector - 2(log) !!! = 1(real) (if you want to use different rules for user entity 1 dialling).
Re: Hang up when i dial external no through ARS
Hi
As vad wrote, you have your ARS prefix pointed to logical discriminator 2.
As your entity 2 discriminator selector is configured log: 2 to real: 2, it is working. In your entity 1 discriminator selector is configured log: 1 to real: 1, but you don't have ARS prefix pointed to logical discriminator 1. Change your configuration on entity 1 discriminator selector as log: 2 to real: 1.
Then, users from entity 1 use real discriminator 1 and users from entity 2 use real discriminator 2, with the same ARS prefix that is pointed to logical discriminator 2.
It is the same vad wrote, but in different explanation.
Best regards.
As vad wrote, you have your ARS prefix pointed to logical discriminator 2.
As your entity 2 discriminator selector is configured log: 2 to real: 2, it is working. In your entity 1 discriminator selector is configured log: 1 to real: 1, but you don't have ARS prefix pointed to logical discriminator 1. Change your configuration on entity 1 discriminator selector as log: 2 to real: 1.
Then, users from entity 1 use real discriminator 1 and users from entity 2 use real discriminator 2, with the same ARS prefix that is pointed to logical discriminator 2.
It is the same vad wrote, but in different explanation.
Best regards.
Enio Eltz Filho
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Re: Hang up when i dial external no through ARS
Thanks for the update team