[xmlPhone] Get realising state

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ET9KEGU
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[xmlPhone] Get realising state

Post by ET9KEGU » 26 Sep 2017 08:27

Hello,

I build an application that uses Xml Phone Web Service with an Alsatel's server. I get the informations about calling states like realising, RingingOutComming, waiting, dialing, ... but I don't get the state of the call when the user hangs up at the first.

I can not have the end-of-call state and thus calculate the duration of the call.

Do you know why?

Thank you.


ET9KEGU.

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cavagnaro
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Re: [xmlPhone] Get realising state

Post by cavagnaro » 26 Sep 2017 12:07

Internal or external call? Maybe the pbx didn't generated the event yet? Have seen that on analog phones or external lines which are also analog

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Re: [xmlPhone] Get realising state

Post by cavagnaro » 26 Sep 2017 12:08

And don't double post

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Re: [xmlPhone] Get realising state

Post by ET9KEGU » 27 Sep 2017 08:06

Thank you for your response. The problem is for external call.

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Re: [xmlPhone] Get realising state

Post by cavagnaro » 27 Sep 2017 16:06

So further information? Also mentioned the line type...you need to check with your PBX team

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