Unanswered call moved to another number and so on

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alittleireland
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Unanswered call moved to another number and so on

Post by alittleireland » 13 Nov 2017 06:00

Hi all,

I have been thrown in at the deep end and was asked to look into issues with have with a A L OXE PBX. I am just about making my way through it all.
I have an issue that if a number is called (lets 431) but unanswered it moves the call to another number (432) and then if that number is unanswered it moved it on to another number (433).
I am not sure what this is called but I need to find how to stop as it is phoning users at all times of the day and night which is the issue.

Any suggestions please.

Regards,

Anthony

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cavagnaro
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Re: Unanswered call moved to another number and so on

Post by cavagnaro » 13 Nov 2017 06:32

It could be a hunting group or just deviation on associated phone.


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