Incident 5958 : Incorrect signature of custom PSK

[bibou]

Hello,

I have 2 CallServers (Main and Backup) with 2 associated SSM.

My problem :
- The inter-domain PSK key has been personalized by ALCATEL (custom PSK key) on both SSM modules as defined in the ALCATEL procedure (SSM box A First with security center and then SSM box B with only allocated PSK key previously generated with SSM box A)
- when SSM box A or B is erased (complete lost of configuration) and the allocated PSK key's have been lost, How do you recover only one of the 2 SSM box (only exchanged PSK keys are available on external USB device).

On this case (erase of SSM box A or B), When the procedure is made from the beginning we have an incident 5958 : Incorrect signature of custom PSK.

Please Help!

[bibou]

OK resolved my issue by re-personalising the SSM box (that have been erased) with the IPTOUCH Security Center :
- Create a free_psk key;
- Create an allocated_psk key with a RAZ of the personalized keys (inter-domain, intra-domaine, etc...)
- Import of the exchanged_key (available on a external USB disk)
- upload the keys on the SSM box