Hi,
Not sure if this is an AudioCodes fault or an AAPT fault.
I have and Alcatel OXO connected to an AudioCOdes MEdiant800B via a PRI connection, plus AAPT SIP trunks terminating on the AudioCodes box.
Outgoing calls are consistently dropping out at 15 minutes (900sec).
I have run Alcatel OSC traces, and full AudioCodes Debug Reports on the trunk and ALL signalling/media/PCM.
I have involved tech support from Alcatel & AudioCodes & AAPT and so far no one knows why the calls are disconnecting.
I have been making test calls using DISA on the Alcatel OXO, and have Wire Shark traces below (require AudioCodes Plugins to see the ACDR entries)
At the time the call drops, there is absolutely NOTHING coming from the OXO OSC trace, and not much more in the AudioCodes trace either.
Please see the two WS traces I have linked for comparison:
This trace is stopped immediately after the outbound call drops without explanation
https://www.dropbox.com/s/lunwkjj8v3avo ... capng?dl=0
This trace is only stopped after both the outbound call is dropped and I have manually hung up on the inbound DISA call
https://www.dropbox.com/s/jt4a0e9hyu3ag ... capng?dl=0
If anyone at all has any thoughts on this... please let me know.. this fault has gone unresolved for a week now.