Mastered Conference Issue on IP sets

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vad
Alcatel Unleashed Certified Guru
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Re: Mastered Conference Issue on IP sets

Post by vad »

may be 15 - not enough (just ring 3 times)?
Do you have some incidents at this time?
lbanias
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Posts: 41
Joined: 10 Mar 2011 04:43
Location: Romania
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Re: Mastered Conference Issue on IP sets

Post by lbanias »

I have a guy that sits in front of 5 telephone sets (IP Alcatel, analog, Ip non-Alcatel), and me with my mobile and office set(as abbreviated numbers) and in 15 secs we have enough time to answer, but as soon as someone answers, all other sets stop ringing. We even tried to off-hook after the ring stops, but it seems that the call is stopped before that. The only incident i had was minor error in SIP component (I have a SIP public trunk set up), but calls were ok. I don't think that it is related, since I have enough compressors and there are no public calls yet (the system is in test mode now). Now I did an empty database and reconfiguration with just internal sets and conference.
vad
Alcatel Unleashed Certified Guru
Alcatel Unleashed Certified Guru
Posts: 3806
Joined: 23 Sep 2004 06:47

Re: Mastered Conference Issue on IP sets

Post by vad »

If you work with EXTERNAL users - Check - System - item "Max Nb Trunks Conf.N"
lbanias
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Posts: 41
Joined: 10 Mar 2011 04:43
Location: Romania
Contact:

Re: Mastered Conference Issue on IP sets

Post by lbanias »

Thanks for your help, on a new database it works OK.
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