OMNI 6602 switch error message

yzy2008cn
Member
Posts: 2
Joined: 28 Oct 2011 23:53

OMNI 6602 switch error message

Post by yzy2008cn »

Hi , members,
Recently our omniswitch 6602 with Software Version 5.1.5.83.R04 had once unexpected reboot, after checking switch log, found below error messages. Does that means this switch has hardware issue, or some other potential issue.
Also some duplicated IP information showing on this master switch (VRRP IP owner), my understanding is some VRRP Advertisements lost between master and backup switch, so both announced to be master at short time, then caused duplicated IP infomation. is that correct?

Really appreciated your response. thanks.

SYSTEM info duplicate IP address 192.168.1.1 sent from ethernet address 00:00:5e:00:01:03

TUE AUG 26 19:24:27 2008 SYSTEM error data access
TUE AUG 26 19:24:27 2008 SYSTEM error Exception current instruction address: 0x014489e4

TUE AUG 26 19:24:27 2008 SYSTEM error Machine Status Register: 0x0000b032
TUE AUG 26 19:24:27 2008 SYSTEM error Data Access Register: 0x2496a57c
TUE AUG 26 19:24:27 2008 SYSTEM error Condition Register: 0x24000040
TUE AUG 26 19:24:27 2008 SYSTEM error Data storage interrupt Register: 0x0000b032
TUE AUG 26 19:24:28 2008 SYSTEM error Task: 0x496a650 "ipmfm"

SAT SEP 18 03:52:23 2010 CLI error [CLISHELL 0] Unexpected msg from sesMgr at login (2)
SAT SEP 18 03:52:23 2010 CLI error clishell_main.c: clishell_login: 639


THU OCT 20 09:11:56 2011 SYSTEM error alignment
THU OCT 20 09:11:56 2011 SYSTEM error Exception current instruction address: 0x00000000
THU OCT 20 09:11:57 2011 SYSTEM error Machine Status Register: 0x0000b032
THU OCT 20 09:11:57 2011 SYSTEM error Data Access Register: 0xffffbaad
THU OCT 20 09:11:57 2011 SYSTEM error Condition Register: 0x22000048
THU OCT 20 09:11:57 2011 SYSTEM error Data storage interrupt Register: 0x00001ead
THU OCT 20 09:11:57 2011 SYSTEM error Task: 0x4683e30 "taIpni"
one6f
Member
Posts: 366
Joined: 10 Mar 2009 09:58

Re: OMNI 6602 switch error message

Post by one6f »

Hi,
your output includes errors from 2008. Here you can find info regarding duplicate ip. Are there any PMD files after reboot?
The creation of a dump file indicates a problem with the switch. System related dump files can be viewed through CLI but other dump files cannot. For system related dump files use this command:

Code: Select all

show log pmd cs_system.pmd
Capture the output of this command. In addition, if there are any dump files created in the switch, they should be downloaded through FTP to forward them to technical support. Technical Support can have them analyzed to find the source of the problem.
yzy2008cn
Member
Posts: 2
Joined: 28 Oct 2011 23:53

Re: OMNI 6602 switch error message

Post by yzy2008cn »

Thanks for your reply, I have no PMD files so far.
From 2008 till now , the log shows 3 error message , all seems like system crash.
ipmfm :IP Multicast Forwarding
sesMgr :Session Manager Task
taIpni :IP task on a NI

Could you give me more details about duplicate IP? Actually the link shows 5.1.5.75 R03 maintenance build and above records these messages every 30 seconds by default, but my switch has "Software Version 5.1.5.83.R04 Service Release, " why couples of duplicate ip showed in one second each time, then disappeared some days, later show again. that is why I am suspecting it caused by VRRP Advertisements. is that right?

Best Regards
one6f
Member
Posts: 366
Joined: 10 Mar 2009 09:58

Re: OMNI 6602 switch error message

Post by one6f »

Hi,
No more details. May be in Intermediate Release Notes you find more.
You're running sill a very old SW. There have been much more recent versions:
OS6600 5.4.1.591R01 Maintenance Release (12.0M) 06/28/2011
OS6000 5.1.6.578R02 Maintenance Release (12.0M) 04/05/2011
OS6600 5.1.5.363R04 Maintenance Release (10.0M) 04/27/2007
Perhaps simply update to new release?
ruli
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Posts: 8
Joined: 05 Nov 2011 15:09

Re: OMNI 6602 switch error message

Post by ruli »

hai,

how to upgrade the new os and where the os can i got?
one6f
Member
Posts: 366
Joined: 10 Mar 2009 09:58

Re: OMNI 6602 switch error message

Post by one6f »

Hi,
normally you have to check with you local business partner, by the dealer who sold you devices.
You can use Alcatel-Lucent Business Partners Locator to search the BP.
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slixxboy
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Posts: 61
Joined: 29 Dec 2009 20:33
Location: Philippines

Re: OMNI 6602 switch error message

Post by slixxboy »

hello sir,

based on your post

OS6600 5.4.1.591R01 Maintenance Release (12.0M) 06/28/2011
OS6000 5.1.6.578R02 Maintenance Release (12.0M) 04/05/2011
OS6600 5.1.5.363R04 Maintenance Release (10.0M) 04/27/2007

which on this are recommended to update the SW and what about the miniboot?

Thanks
one6f
Member
Posts: 366
Joined: 10 Mar 2009 09:58

Re: OMNI 6602 switch error message

Post by one6f »

Hi,
I'd rather update to 5.4.1. I'm not sure about miniboot, rather not. Please refer to the attached infos.
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ruli
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Posts: 8
Joined: 05 Nov 2011 15:09

Re: OMNI 6602 switch error message

Post by ruli »

Can OS from Alcatel 6850 INSTALL in alcatel 6602-24 ?
one6f
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Posts: 366
Joined: 10 Mar 2009 09:58

Re: OMNI 6602 switch error message

Post by one6f »

ruli wrote:Can OS from Alcatel 6850 INSTALL in alcatel 6602-24 ?
No
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