Problem with 3 Alcatel 6850 stack

[abkada]

Hi,

Sorry for my English.

Since 4 or 5 weeks, regularly my 3 os6850 stack is going down. The 3 switch are still working (electrically) but are not on the network.
Normally the first 6850-24X led "PRI" is green (principal), the second is orange (secondary) and the third is off (idle)
When it's over, the first 6850-24X led "PRI" is green, the second is also green!!! and the third is orange.
A reboot of the entire stack fix it.
It was once a week, now it's every day !

Anyone can help me ?

The firmware is very old (6.1.3.719). (I work here for 3 months only). I found the 6.4.3.R01. But i think i have to qo through an intermediate step. I looked for 6.3.4 version and uboot/miniboot 6.3.4.265 version but i didn't find them.

Thanks

[abkada]

Hi,

It happened again today.
This is the log. It happened at 14:00 I think.

Thanks


WED APR 20 13:53:29 2016 MIPGW info === stp === stpRootPortChange trap generated
WED APR 20 13:59:15 2016 STACK-MANAGER warning == SM == No superv msg recvd in the last 10 secs on stacking link B
WED APR 20 13:59:15 2016 STACK-MANAGER info == SM == Stacking link B Tx disabled
WED APR 20 13:59:15 2016 STACK-MANAGER info == SM == Stacking link B Rx disabled
WED APR 20 13:59:39 2016 MIPGW info === stp === stpRootPortChange trap generated
WED APR 20 14:05:01 2016 STACK-MANAGER warning == SM == No superv msg recvd in the last 10 secs on stacking link A
WED APR 20 14:05:01 2016 STACK-MANAGER info == SM == Stacking link A Tx disabled
WED APR 20 14:05:01 2016 STACK-MANAGER info == SM == Stacking link A Rx disabled
WED APR 20 14:05:05 2016 HSM-CHASSIS info T8: Ni(2) extraction detected
WED APR 20 14:05:05 2016 HSM-CHASSIS info T8: Ni(3) extraction detected
WED APR 20 14:05:05 2016 VLAN info CS_NI_DOWN/CS_NI_NOTPRESENT msg Rx for slot 2
WED APR 20 14:05:05 2016 VLAN info Del connection for slot 2
WED APR 20 14:05:05 2016 VLAN info CS_NI_DOWN/CS_NI_NOTPRESENT msg Rx for slot 3
WED APR 20 14:05:05 2016 VLAN info Del connection for slot 3
WED APR 20 14:05:05 2016 GM info gmcDelNi: set conn dead for slot 2 socket 321
WED APR 20 14:05:05 2016 GM info gmcDelNi: set conn dead for slot 3 socket 0
WED APR 20 14:05:05 2016 INTERFACE info esmSendNiStatusToNiSup: zcSendtowTimeout errno = -6, for NI 3
WED APR 20 14:06:11 2016 WEB info The HTTP session login successful!
WED APR 20 14:09:31 2016 SYSTEM info Switch Logging device '/flash/swlog2.log' enabled for output
WED APR 20 14:09:31 2016 SYSTEM info Switch Logging device '/flash/swlog1.log' enabled for output
WED APR 20 14:09:46 2016 SYSTEM info Switch Logging device '/dev/console' enabled for output
WED APR 20 14:09:46 2016 CSM-CHASSIS info == CSM == === Chassis Supervision Starting Up ===
WED APR 20 14:10:01 2016 STACK-MANAGER info == SM == Stacking link A status changed: UP
WED APR 20 14:10:01 2016 STACK-MANAGER info == SM == Stacking link A Tx enabled
WED APR 20 14:10:01 2016 STACK-MANAGER info == SM == Stacking link A Rx enabled
WED APR 20 14:10:01 2016 STACK-MANAGER info == SM == Stacking link A status changed: DOWN
WED APR 20 14:10:01 2016 STACK-MANAGER info == SM == Stacking link A status changed: UP
WED APR 20 14:10:01 2016 STACK-MANAGER info == SM == Stacking link A Tx enabled
WED APR 20 14:10:01 2016 STACK-MANAGER info == SM == Stacking link A Rx enabled
WED APR 20 14:10:01 2016 STACK-MANAGER info == SM == Stacking link A status changed: DOWN
WED APR 20 14:10:01 2016 STACK-MANAGER info == SM == Stacking link A status changed: UP
WED APR 20 14:10:01 2016 STACK-MANAGER info == SM == Stacking link A Tx enabled
WED APR 20 14:10:01 2016 STACK-MANAGER info == SM == Stacking link A Rx enabled
WED APR 20 14:10:05 2016 STACK-MANAGER info == SM == Stacking link B status changed: UP
WED APR 20 14:10:05 2016 STACK-MANAGER info == SM == Stacking link B Tx enabled
WED APR 20 14:10:05 2016 STACK-MANAGER info == SM == Stacking link B Rx enabled
WED APR 20 14:10:05 2016 STACK-MANAGER info == SM == Stacking link B status changed: DOWN
WED APR 20 14:10:05 2016 STACK-MANAGER info == SM == Stacking link B status changed: UP
WED APR 20 14:10:05 2016 STACK-MANAGER info == SM == Stacking link B Tx enabled
WED APR 20 14:10:05 2016 STACK-MANAGER info == SM == Stacking link B Rx enabled
WED APR 20 14:10:05 2016 STACK-MANAGER info == SM == Stacking link B status changed: DOWN
WED APR 20 14:10:05 2016 STACK-MANAGER info == SM == Stacking link B status changed: UP
WED APR 20 14:10:05 2016 STACK-MANAGER info == SM == Stacking link B Tx enabled
WED APR 20 14:10:05 2016 STACK-MANAGER info == SM == Stacking link B Rx enabled
WED APR 20 14:10:10 2016 CSM-CHASSIS info == CSM == APP MONITORING ON
WED APR 20 14:10:10 2016 CSM-CHASSIS alert == CSM == P54 =========> This CMM is Role: 1
WED APR 20 14:10:10 2016 CSM-CHASSIS info == CSM == ===== THIS STACK IS PRIMARY =====
WED APR 20 14:10:11 2016 CSM-CHASSIS alert == CSM == loading config_manager.lnk from /flash/working/Kbase.img
WED APR 20 14:10:12 2016 CSM-CHASSIS alert == CSM == P54_1 - Startup hold request received
WED APR 20 14:10:12 2016 CSM-CHASSIS alert == CSM == loading mip_gateway.lnk from /flash/working/Kbase.img
WED APR 20 14:10:12 2016 CSM-CHASSIS alert == CSM == loading port_management.lnk from /flash/working/Kbase.img
WED APR 20 14:10:12 2016 CSM-CHASSIS alert == CSM == loading port_state_manager.lnk from /flash/working/Kbase.img
WED APR 20 14:10:12 2016 HSM-CHASSIS info T1:Ni Insertion detected on slot 2
WED APR 20 14:10:13 2016 CSM-CHASSIS alert == CSM == loading vlan_management.lnk from /flash/working/Kbase.img
WED APR 20 14:10:13 2016 CSM-CHASSIS alert == CSM == loading trap_manager.lnk from /flash/working/Kbase.img
WED APR 20 14:10:13 2016 HSM-CHASSIS info T1:Ni Insertion detected on slot 3
WED APR 20 14:10:13 2016 CSM-CHASSIS alert == CSM == loading stack_manager.lnk from /flash/working/Kbase.img
WED APR 20 14:10:14 2016 CSM-CHASSIS alert == CSM == loading partmapp.lnk from /flash/working/Kbase.img
WED APR 20 14:10:14 2016 HSM-CHASSIS info T1:Ni Insertion detected on slot 1
WED APR 20 14:10:14 2016 HSM-CHASSIS info == HSM == Power Supply 1 Inserted
WED APR 20 14:10:14 2016 HSM-CHASSIS info ==== HSM === Power Supply 1 is OPERATIONAL
WED APR 20 14:10:14 2016 CSM-CHASSIS alert == CSM == loading snmp_agent.lnk from /flash/working/Kbase.img
WED APR 20 14:10:14 2016 HSM-CHASSIS info == HSM == Power Supply 7 Inserted
WED APR 20 14:10:14 2016 HSM-CHASSIS info == HSM == Power Supply 7 is OPERATIONAL
WED APR 20 14:10:15 2016 CSM-CHASSIS alert == CSM == loading session_manager.lnk from /flash/working/Kbase.img
WED APR 20 14:10:15 2016 HSM-CHASSIS info == HSM == Power Supply 4 Inserted
WED APR 20 14:10:15 2016 HSM-CHASSIS info == HSM == Power Supply 4 is OPERATIONAL
WED APR 20 14:10:16 2016 CSM-CHASSIS alert == CSM == loading ssh.lnk from /flash/working/Kbase.img
WED APR 20 14:10:16 2016 CSM-CHASSIS alert == CSM == loading ssApp.lnk from /flash/working/Kbase.img
WED APR 20 14:10:17 2016 CSM-CHASSIS alert == CSM == loading ftpSrv.lnk from /flash/working/Kbase.img
WED APR 20 14:10:17 2016 CSM-CHASSIS alert == CSM == loading ntp_client.lnk from /flash/working/Kbase.img
WED APR 20 14:10:17 2016 CSM-CHASSIS alert == CSM == loading lanpower.lnk from /flash/working/Kbase.img
WED APR 20 14:10:18 2016 CSM-CHASSIS alert == CSM == loading telnetdaemon.lnk from /flash/working/Kbase.img
WED APR 20 14:10:18 2016 CSM-CHASSIS alert == CSM == loading health_monitor.lnk from /flash/working/Kbase.img
WED APR 20 14:10:18 2016 CSM-CHASSIS alert == CSM == loading rmon.lnk from /flash/working/Kbase.img
WED APR 20 14:10:18 2016 CSM-CHASSIS alert == CSM == loading esm_driver.lnk from /flash/working/Kbase.img
WED APR 20 14:10:19 2016 CSM-CHASSIS alert == CSM == loading source_learning.lnk from /flash/working/Kbase.img
WED APR 20 14:10:19 2016 CSM-CHASSIS alert == CSM == loading group_mobility.lnk from /flash/working/Kbase.img
WED APR 20 14:10:20 2016 GM info gmcInitConn: idx 9 socket 117 addr loc 0xec1cd38 sem-id 0xd2bf4b0
WED APR 20 14:10:20 2016 GM info gmcInitConn: idx 10 socket 118 addr loc 0xec1ce04 sem-id 0xd2bf478
WED APR 20 14:10:20 2016 GM info gmcInitConn: idx 8 socket 119 addr loc 0xec1ced0 sem-id 0xd2bf440
WED APR 20 14:10:20 2016 GM info gmcInitConn: idx 14 socket 120 addr loc 0xec1cf9c sem-id 0xd2bf408
WED APR 20 14:10:20 2016 GM info gmcInitConn: idx 16 socket 121 addr loc 0xec1d068 sem-id 0xd2bf3d0
WED APR 20 14:10:20 2016 GM info gmcInitConn: idx 17 socket 122 addr loc 0xec1d134 sem-id 0xd2bf398
WED APR 20 14:10:20 2016 GM info gmcInitConn: idx 18 socket 123 addr loc 0xec1d200 sem-id 0xd2bf360
WED APR 20 14:10:20 2016 GM info gmcInitConn: idx 20 socket 124 addr loc 0xec1d2cc sem-id 0xd2bf328
WED APR 20 14:10:20 2016 GM info gmcInitConn: idx 21 socket 125 addr loc 0xec1d398 sem-id 0xd2bf2f0
WED APR 20 14:10:20 2016 CSM-CHASSIS alert == CSM == loading spanning_tree.lnk from /flash/working/Kbase.img
WED APR 20 14:10:20 2016 CSM-CHASSIS alert == CSM == loading 8021q.lnk from /flash/working/Kbase.img
WED APR 20 14:10:20 2016 CSM-CHASSIS alert == CSM == loading vlan_stacking.lnk from /flash/working/Kbase.img
WED APR 20 14:10:21 2016 CSM-CHASSIS alert == CSM == loading port_mapping.lnk from /flash/working/Kbase.img
WED APR 20 14:10:21 2016 CSM-CHASSIS alert == CSM == loading link_aggregation.lnk from /flash/working/Kbase.img
WED APR 20 14:10:22 2016 CSM-CHASSIS alert == CSM == loading amap.lnk from /flash/working/Kbase.img
WED APR 20 14:10:22 2016 CSM-CHASSIS alert == CSM == loading portMirMon.lnk from /flash/working/Kbase.img
WED APR 20 14:10:22 2016 CSM-CHASSIS alert == CSM == loading ipedr.lnk from /flash/working/Kbase.img
WED APR 20 14:10:23 2016 CSM-CHASSIS alert == CSM == loading ip6edr.lnk from /flash/working/Kbase.img
WED APR 20 14:10:23 2016 CSM-CHASSIS alert == CSM == loading web.lnk from /flash/working/Kbase.img
WED APR 20 14:10:24 2016 WEB info WebView SSL/RSA file-based certificate set-up successful!
WED APR 20 14:10:24 2016 CSM-CHASSIS alert == CSM == loading aaa.lnk from /flash/working/Kbase.img
WED APR 20 14:10:25 2016 CSM-CHASSIS alert == CSM == loading avlan.lnk from /flash/working/Kbase.img
WED APR 20 14:10:25 2016 CSM-CHASSIS alert == CSM == loading onex.lnk from /flash/working/Kbase.img
WED APR 20 14:10:25 2016 CSM-CHASSIS alert == CSM == loading ipx.lnk from /flash/working/Kbase.img
WED APR 20 14:10:25 2016 CSM-CHASSIS alert == CSM == loading vrrp.lnk from /flash/working/Kbase.img
WED APR 20 14:10:26 2016 CSM-CHASSIS alert == CSM == loading QoS.lnk from /flash/working/Kbase.img
WED APR 20 14:10:26 2016 CSM-CHASSIS alert == CSM == loading udp_relay.lnk from /flash/working/Kbase.img
WED APR 20 14:10:27 2016 CSM-CHASSIS alert == CSM == loading slb.lnk from /flash/working/Kbase.img
WED APR 20 14:10:27 2016 CSM-CHASSIS alert == CSM == loading wccp.lnk from /flash/working/Kbase.img
WED APR 20 14:10:28 2016 CSM-CHASSIS alert == CSM == loading ipms.lnk from /flash/working/Kbase.img
WED APR 20 14:10:28 2016 CSM-CHASSIS alert == CSM == loading iprm.lnk from /flash/working/Kbase.img
WED APR 20 14:10:29 2016 CCM-CHASSIS info === CCM === csCcmEoicFunc: send CCM_CSM_EOIC OK
WED APR 20 14:10:29 2016 HSM-CHASSIS info == HSM == Pri, T3EndInitConf() recv EOIC, preEoic=0 snapshot: F
WED APR 20 14:10:29 2016 HSM-CHASSIS info == HSM == ===> pre eoic
WED APR 20 14:10:29 2016 CSM-CHASSIS info == CSM == CMM startup completed

[devnull]

Hard to tell from the log.
General rule of thumb: upgrade to latest image and see whether it persists.
You will probably need intermediate steps for the upgrade (just follow the upgrade /release notes - they state which steps are allowed to upgrade.

if you get hold of 6.3.4GA the uboot and miniboot should be included in the zip file. Otherwise open a TAC case and/or ask you distribution, they should be able to give you the needed files

[abkada]

Thank you very much.
I'm very angry! Impossible to find 6.3.4 version ... The dealer where the office bought the switch does not exists anymore...
The only thing to do is changing the switch ... by cisco or hp, firmware is FREE download.

Thanks a lot !

[abkada]

Could I try to update to 6.4.3 OR 6.4.4 version from 6.1.3 ?
If it doesn't work of there is any problem could 1 return to 6.1.3 version easily ?

[silvio]

Hi,
you can update to the new release. But you have to look in RN. You have also to update miniboot/uboot etc.
in RN you will find a chapter where descriped the update from older releases. Maybe it will be better to make an update to an inter-release. Than the config will converted correct.
But you can make update always in one step. But than it is possible that some old command don't work. But it is very easy to see this during the boot (error message and error file in flash). And you can put in the newer commands later by yourself.
it is not recommended to go back...
regards
Silvio

[Jones]

Hello silvio,

Where could i download the older versions of firmware ? The 6.3.4 version is missing and i can't find any archive for this release...
Have you a link for me or uploadinf the file ?

Thank you very much.

[cavagnaro]

Why would you like an old buggy version?

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