Saving Tech to disk

[regatalcatel]

Hi,
What is the easiest way to save the support logs to disk?

I only have read only telnet login to the switch.

Thanks in advance....

[benny]

If you have SSH as well you could try the scp command. I suggest you just ask for temporary ftp access - makes a lot easier.

Capture the output of the following commands (additionally whatever the TRC requested, of course):

-> show tech-support
-> show tech-support layer2
-> show tech-support layer3
-> show log swlog
-> ls -r

Connect the switch via FTP and download the following files:

/flash/working/boot.cfg
/flash/*.pmd
/flash/*.dmp
/flash/*.log

(Where *.- means ALL files with those extensions...)

[Edit]
In a stack you should download the *.log, *.pmd and *.dmp from the other units as well - using the "rcp" command (read the documentation, its well explained).

Benny