Stack of 3 6850 getting problem

[nougasplou]

Hi,

Regularly (maybe every 4 or 5 month), my 3 os6850 stack is going down. My work calls me and when I arrive, the 3 switch are still working (electrically) but are not on the network. A reboot of the entire stack fix it.

Here is a part of the log file :

FRI MAY 29 05:35:58 2009 INTERFACE info sendL2StatisticsToHealthMon, zcSendto ERRNO -5, bufId e96ff60
FRI MAY 29 05:36:03 2009 INTERFACE info sendL2StatisticsToHealthMon, zcSendto ERRNO -5, bufId e971a30
FRI MAY 29 05:36:06 2009 PRB-CHASSIS warning csPrbNotifyHealthMonitoring : zcSend failed: -5
FRI MAY 29 05:36:08 2009 INTERFACE info sendL2StatisticsToHealthMon, zcSendto ERRNO -5, bufId e96f854
FRI MAY 29 05:36:13 2009 INTERFACE info sendL2StatisticsToHealthMon, zcSendto ERRNO -5, bufId e970f04
FRI MAY 29 05:36:17 2009 SYSTEM info memPartAlloc: block too big - 16000 in partition 0x45df90.
FRI MAY 29 05:36:17 2009 PORT-MGR alarm malloc failed!!, linkStatusChangePacked, 1733
FRI MAY 29 05:36:18 2009 INTERFACE info sendL2StatisticsToHealthMon, zcSendto ERRNO -5, bufId e9708a8
FRI MAY 29 05:36:19 2009 SYSTEM info memPartAlloc: block too big - 20536 in partition 0x45df90.
FRI MAY 29 05:36:22 2009 PRB-CHASSIS warning csPrbNotifyHealthMonitoring : zcSend failed: -5
FRI MAY 29 05:36:23 2009 INTERFACE info sendL2StatisticsToHealthMon, zcSendto ERRNO -5, bufId e96f510
FRI MAY 29 05:36:24 2009 SYSTEM info memPartAlloc: block too big - 16000 in partition 0x45df90.
FRI MAY 29 05:36:24 2009 PORT-MGR alarm malloc failed!!, linkStatusChangePacked, 1733
FRI MAY 29 05:36:28 2009 SYSTEM info memPartAlloc: block too big - 16000 in partition 0x45df90.
FRI MAY 29 05:36:28 2009 PORT-MGR alarm malloc failed!!, linkStatusChangePacked, 1733
FRI MAY 29 05:36:28 2009 INTERFACE info sendL2StatisticsToHealthMon, zcSendto ERRNO -5, bufId e96fdd4
FRI MAY 29 05:36:30 2009 SYSTEM info memPartAlloc: block too big - 16000 in partition 0x45df90.
FRI MAY 29 05:36:30 2009 PORT-MGR alarm malloc failed!!, linkStatusChangePacked, 1733
...

I have ip phone connected on theses switch (POE on)

Can somebody help me plz ?
Thanks (and sorry for my english ^^)

[benny]

I assume you are running a very old AOS code.

Please post the output of "show system".

Thanks.

-b

[nougasplou]

Code: Select all

System:
  Description:  6.1.3.776.R01 Service Release, April 24, 2007.,
  Object ID:    1.3.6.1.4.1.6486.800.1.1.2.1.7.1.15,
  Up Time:      4 days 1 hours 6 minutes and 21 seconds,
  Contact:      ****,
  Name:         ****,,
  Location:     ****,,
  Services:     72,
  Date & Time:  TUE JUN 02 2009  07:27:51 (GMT)

Flash Space:
    Primary CMM:
      Available (bytes):  18086912,
      Comments         :  None

Thank you

[benny]

Upgrade to the latest AOS 6.3.1.1124.R01 to resolve the issue. Your AOS is soooo old that it doesn't make sense to invest time troubleshooting.

-benny

[nougasplou]

Ok, thanks !

[lmherdvera]

Can anyone help me..please....
on how to solved this 2 problems
I have 3 switches on stack..when i booted it shows the no.1 problem. Only 2 switches were
registered on show stack topology., so what i did was to isolate the 3rd switches showing that
of no. 2 problem. thanks in advance for helping.



Problem 1.: State: INC-SLOT

Welcome to the Alcatel-Lucent OmniSwitch 6000
Software Version 6.4.6.167.R01 Service Release, May 15, 2014.

Copyright(c), 1994-2013 Alcatel-Lucent. All Rights reserved.

OmniSwitch(TM) is a trademark of Alcatel-Lucent registered
in the United States Patent and Trademark Office.

-> show stack topology
Link A Link A Link B Link B
NI Role State Saved Link A Remote Remote Link B Remote Remote
Slot State NI Port State NI Port
----+-----------+--------+------+-------+-------+-------+-------+-------+-------
1 PRIMARY RUNNING 1 DOWN 0 0 UP 1001 StackA
1001 PASS-THRU INC-SLOT 4 UP 1 StackB DOWN 0 0

Digital displays showing : switch 1: blinking with no. 1 on display
switch 2: steady with no. 1 on display (primary)
switch 3: steady with no. 2 on display

" as you notice switch no 3. was not registered on the stack topology so I isolate it
and the brings the output below.

Problem 2.

The current date and time is:
Coordinated Universal Time (UTC): SAT DEC 19 15:48:36 2015
Local time: SAT DEC 19 15:48:36 2015 GMT

Starting dynamic software load from '/flash/certified/'...
unable to load Stack Manager Library - ABORT!

then HANG-up