8128 stuck in "connecting" screen

[sayuri88]

Hi

i have successfully connected to the SSID,
and got the required IP Address and TFTP address
but the 8128 still stuck at connecting screen

able to do a ping to the 8128 Phone ip address

OXE Release : R11.0-k1.400-25-f-sg-c7s2
DHCP on OXE
created class : alcatel.mipt.1
alcatel.mipt.0 has been created by default
did lanpbxmipt -auto also
Controller used : Aruba
AP used : AP 93

please advice

[frank]

Is it one phone only, or all phones ?

[sayuri88]

All the phones

[Konstantinos.E]

Just an idea

try to give static ip configuration and if the phone gets in service then give DHCP.The phone must download cfg file from the pbx. I had this problem in the past and i solve it this way. There is a tftp option in controller that must be provided to the DHCP request to allow tftp download to get this file .i suppose thats why show connecting..

[frank]

All the phones..? Did you setup your lanpbx.cfg file ?

[sayuri88]

Solved,
There's no return path in the router between the 2 network

Thanks