Hi All
We have a user who is struggling to hear people on the phone. They work in an open plan office. They do not wear hearing aids and are refusing to go for a hearing test.
Our system is an Omnivista 4400 and we use IP4028 and IP4018 handsets. We have other users who have hearing aids who use a streamer to blue tooth their hearing aids to an IP4068, we can't do that in this case.
Any help would be gratefully received.
Thanks
Andy
A user with hearing iaaues
Re: A user with hearing iaaues
Try to adjust audio level in handset (during conversation, with "+", "-" keys on telephone set). (Specific telephone services, item "Adjust audio gain" must be checked)
Re: A user with hearing iaaues
Hi vad
Thank you for the reply. Unfortunately we have tried that.
Thank you for the reply. Unfortunately we have tried that.
Re: A user with hearing iaaues
Try to increase the level 5 on the "Handset Reception Audio Path" under Alcatel-Lucent 8&9 Series/8&9 Series Sets Audio Parameters. Then make the test setting the audio level on the phone set to 5
Regards
Regards
Re: A user with hearing iaaues
Also there are some handset amplifiers on the market. For instance Plantronics HA-40 and Clarity HA-40. But never test. So no warranty
- frank
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Re: A user with hearing iaaues
Either increase the system audio level like Sadim said above (you might have to reset the set itself, or the whole system, i don t remember).
Or check on the AAPP web site, they have plenty of solution for hearing impaired people.
Or check on the AAPP web site, they have plenty of solution for hearing impaired people.
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