Problem download binary to 4038

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thkim81
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Posts: 311
Joined: 15 Jun 2009 22:57
Location: korea

Re: Problem download binary to 4038

Post by thkim81 »

I have same problem. I installation Ver 9.1.605 16c in south korea.

All IP touch phone 120EA 4038EE but some IP touch phone is bad status.

and then I guess the first PC & IP touch duplex .

PC network duplex static change 100MB full and IP touch auto -> 100MB full.

after next day, I check the problem phone. so some IP touch is Normal. bad status is changed normal.

but last two IP Touch phones are same status.

I connect the Telnet in Phone.

reset command excute.

but it's not efficent.

How do I change the Normal IP touch 4038EE?

Is anybody hint give to me? or problem solution.

thanks.
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Mr T
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Posts: 134
Joined: 26 Feb 2010 16:56
Location: US

Re: Problem download binary to 4038

Post by Mr T »

So is there any news to a fix for this issue. Currently seeing this with 4038's on i1605.21.

If someone could post an update, that would save me a call into TAC :)

Thanks.
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a.neumann
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Posts: 7
Joined: 07 Jan 2010 10:35

Re: Problem download binary to 4038

Post by a.neumann »

After several Weeks of observating this Case thru Alcatel, after dozzend of Traces etc...

The Final Answer from Alcatel:
We have not found anny Softwarebugs.
It is an Hardwarefault, please send the Phones to Alcatel for Repair or change....

Best Regards
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Mr T
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Posts: 134
Joined: 26 Feb 2010 16:56
Location: US

Re: Problem download binary to 4038

Post by Mr T »

Thanks for the update. I was playing around with the 4038 that was having problems, I did a phone test on it through the menu tab and the Bad status went away ????

Guess I'll see if that fixes it for good.
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matt
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Posts: 15
Joined: 19 Jan 2010 00:34
Location: Sydney Australia

Re: Problem download binary to 4038

Post by matt »

there is a known problem with some sets that only have 8Meg of flash and cannot store the SIP code for the dual stack mode of the newer releases. If you used "lanpbxbuild -auto" this adds a SIP binary load line to the lanpbx.cfg that needs to be removed for the 4038 to load corretly.

At any rate, you can force a load of an iptouch via telnet

1. enable telnet in item 15 of ippstat on the desired set
2. telnet to the set's IP@
3. use the command "dwl go"
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thanzeel
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Posts: 145
Joined: 02 Jul 2010 06:17

Re: Problem download binary to 4038

Post by thanzeel »

is there any other method where i can load in a single shot.?
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thanzeel
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Posts: 145
Joined: 02 Jul 2010 06:17

Re: Problem download binary to 4038

Post by thanzeel »

is there any other method where i can load in a single shot.? for multiple phones?
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