attendant forwarding

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j0den_DUP
Member
Posts: 11
Joined: 24 Jul 2008 08:13

attendant forwarding

Post by j0den_DUP »

Hi,

Looking for some feedback on this,

Currently have an issue with the attendant not being divert calls?
The feature activates however when called , the call rings out.

On a similar note i am receiving these errors:

13/05/09 08:42:59 000001M|00/17/0/000|=3:4106=Error of protocol (code 2, op_code 83 command 29) (FBC/PAC/MAC)
13/05/09 08:43:13 000001M|00/28/-/---|=3:3854=VPU: Command buffer full (Inc 4 File 49 Line 182 Stat1 1)
13/05/09 08:43:29 000001M|00/28/-/---|=3:3854=VPU: Command buffer full (Inc 4 File 49 Line 182 Stat1 1)
13/05/09 08:43:31 000001M|01/19/-/---|=2:4405=IP Parameters given by CPU are invalid (error 1)
13/05/09 08:43:44 000001M|00/28/-/---|=3:3854=VPU: Command buffer full (Inc 4 File 49 Line 182 Stat1 1)

Any assistance is appreciated,
swinstu
Member
Posts: 165
Joined: 30 Oct 2007 21:37

Re: attendant forwarding

Post by swinstu »

I have had a similar issue today on a R7.1-f5.401-7-as-c6s2 twin CPU 4400 system. Customer had the entity incoming status set to Forward1 and had all calls going there after their 4059 PAC crashed earlier. Was able to fix this by rolling the incoming entitystatus into Attendant group status via the incoming state hours but still getting a major alarm on both CPU's in regards to the following:

(1)CPU_a> entitystat 1

Mon May 25 16:42:21 EST 2009

Customer
secret_ident : 0
outgoing_curr_state: SAMEASATTGP
incoming_curr_state: SAMEASATTGP
spv_party_type : 1
spv_party_nr : 0
own_spv_party_type : 2
own_spv_party_nr : 0
group_manager : 0
prioritary : 0
with_deb : 0
trunk group : 0
music : 600
nds : 38630
Voice Mail attribut
vm_box :
password :
language : 1
vmail_id : 255
society_call_number:
centralised_service : 0
sn_queue_trunk_att : 0
sn_multi_spv_att : 0

(1)CPU_a> 25/05/09 16:42:35 000001M|01/19/-/---|=2:4405=IP Parameters given b
y CPU are invalid (error 1)
25/05/09 16:43:08 000001M|01/19/-/---|=2:4405=IP Parameters given by CPU are inv
alid (error 1)
25/05/09 16:43:42 000001M|01/19/-/---|=2:4405=IP Parameters given by CPU are inv
alid (error 1)
25/05/09 16:44:15 000001M|01/19/-/---|=2:4405=IP Parameters given by CPU are inv
alid (error 1)
25/05/09 16:44:49 000001M|01/19/-/---|=2:4405=IP Parameters given by CPU are inv
alid (error 1)



I have checked twin CPU and netadmin setup which looks fine. Any suggestions?
SWINSTU
ACSE OXE R12.1
ACSE 8770 R3.2(4760 R5.x)
ACSE OT R2.3 IP/SIP and UC&C
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frank
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Posts: 3169
Joined: 06 Jul 2004 00:18
Location: New York
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Re: attendant forwarding

Post by frank »

Yeah, either open a ticket with Alcatel-Lucent , or upgrade the attendant console and eventually the PBX release ... I'm sure there is a fix for this.
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