Trunk supervision keys on the set

[swinstation]

It dose not work because dos not show the state of lines and I could not seize them

[swinstation]

Hi all

I satisfied my customer uses multi line key instead of trunk supervision key,but now when there are 3 call in same time we can answer all of them and I can hold them ,now I forget who is on line1, and line2 ......do you know a solution for declare ringed multi line ?I mean after hold ,be a sign to declare who was on line 1 .line2, .....

[tot3nkopf]

Use MLA for this.

[swinstation]

Thanks for your reply .
can you tell me more about it?I know about MLA but how is it works with co trunk?you mean I can identify which MLA key is my first line and which of then is second trunk on my set?

[tot3nkopf]

You can route a specific trunk to a MLA mcdu. Pressing the MLA first time picks up the call, pressing it second time--->manual hold, third time --> unhold

[swinstation]

Dear tot3nkopf
you solved my problem ,thank you very much ,i will make it up to you

[swinstation]

Hi
I have just one question,I configured MLA (CO trunk) and it works fine,but :
I put CO #1 under a key # 3 and its number is 88060830 and like another,
but when I press a key that has assigned for my CO#1 I could not dial external numbers and I have to dial trunk seize prefix,is there a solution that I press key and I get its real external tone?

[tot3nkopf]

MLA is not designed for this.
However you can use one trunk group for line and prefixes programmed on a key.

Example:
key 1 MLA for line 123456
key 2 programmed trunk group prefix for 123456
key 3 MLA for line 654321
key 4 programmed trunk group prefix for 654321
...
You can educate your customer that on the left key is inbound call, on the right key is the outbound one (drawback for the right key is that you must use for hold another key --> common hold -->dynamic through feature COS for 40x9 phones or programmed).

[swinstation]

thanks for your help.I will do it

[murraya]

just a thought as never tried it, set the pmla extn as off hook routing immed to the trunk gp prefix. maybe when you press the smla key instead of getting dialtone from pmla it might route you to the trunk.