Acces to Alcatel bussinesportal with Firefox refused

[silvio]

Hi,
today Alcatel has changed something again ...
use in Firefox now "security.tls.version.max" = 1
regards
Silvio

[Marce11uy]

Now the page is responding Ok and we didn't change anything.
Regards.

[frank]

I have the same issue with Win 7 / Firefox.

Secure Connection Failed.

This is so painful.

[Marce11uy]

Official comunication of Alcatel IT Team about it:
http://conversation-app.alcatel-lucent. ... 53e06bf6b0

Business Portal access: Read this alert before upgrading your Chrome or Firefox browsers
Dear Partners,
Google released version 45 of its Chrome browser on September 3, 2015.
We would like to warn you that the login to some of our business applications, including the Business Portal, is not possible anymore with this new version of Chrome, as it is the case with Firefox V37 and higher.
Why?
The POODLE Vulnerability (October 2014) has forced Google and Mozilla to increase the security of their browsers by preventing the use of SSLv3, TLS 1.0 and TLS 1.1 protocols. Unfortunately, some parts of our IT infrastructure can’t be upgraded fast enough and are not compatible anymore with these new browser versions.
Which applications are impacted?
• The Business Portal → The authentication infrastructure is not compatible. However, the application infrastructure itself *is* compatible.
• e-Buy → Its infrastructure is not compatible.
• eService Request → Its authentication infrastructure is not compatible.
Which browsers are concerned?
The following browsers are no longer compatible with the applications listed above:
• Chrome V45
• Firefox V37 and higher
What to do?
Our applications continue to work with Internet Explorer, Safari and Opera.
But for Chrome and Firefox, please apply the following guidelines:
• For Chrome V45:
No workaround has been found as of now! If you can, do not install the latest version and keep version 44.
• For Firefox V37 and higher:
A workaround exists which consists of changing the “security.tls.version.fallback-limit” setting. Please follow the process below:
1. Open Firefox
2. In location bar, type about:config and press ENTER

3. The about:config "This might void your warranty!" warning page may appear. Click “I'll be careful, I promise!” to continue to the about:config page
4. Search the configuration setting “security.tls.version.fallback-limit” (you can type “fallback-limit” in the search field)

5. Double click on the “security.tls.version.fallback-limit” setting
6. Change the value to 1 (set to 3 by default)
7. Click ‘OK’
8. Restart Firefox
9. You should be able to log in and access our application
After implementing this workaround, you will be ready to browse on Firefox again.
Feel free to contact the Alcatel-Lucent Enterprise Support Center for any further information you may need.
Best Regards,
IS/IT Team

[Danansmith]

You guys are awesome.This helpes me a lot. Thanks.

it works perfect for me too.

[matzio49]

Hello, I would like to access the Firmware of my devices.

Unfortunately, I can not register with your portlau.

What I do not do always receive the same message.

The domain of your email address does not match the domain names allowed by your company. Make sure to use an appropriate domain name.

Please help.

[devnull]

You need to be a businesspartner to log into bpsw
If you are an end user, ask the seller of your switches to provide you with firmware.