Hi !
We have a customer that have problem with the door phone, it doesn't recognize the tones from answered phones. The supplier of the door
phone claims that the tone duration is to short, the system is 10.1.1 with patch 38.
I've searched into the chapter timers in sysdoc, but found none that was appropriate.
I've listened to the tones, sometimes the tone is clear, sometimes is just a blip.
Is there any way to increase the tone duration of a release 10 system.
//Regards
Stefan
DTMF tone duration length ....
Re: DTMF tone duration length ....
as far as i know DTMF tones are universal, so the duration cannot be changed, beside if you change the duration to "fit" the door phone needs you will have problems when you make an external call to a call center that uses DTMF.
in any case you should be careful when you change the duration of any tone.
in any case you should be careful when you change the duration of any tone.
Re: DTMF tone duration length ....
yepp, you are completely right in that, but .... can it be done ?
Re: DTMF tone duration length ....
Hi,
"The supplier of the door phone claims that the tone duration is to short"-> so, he measured it. What was the measured value?
Regards
"The supplier of the door phone claims that the tone duration is to short"-> so, he measured it. What was the measured value?
Regards
Re: DTMF tone duration length ....
Yeah... he listened at it [emoji4], but to be honest, it is a very short tone, often just a short blip, very difficult to hear the actual tone.sadim wrote:Hi,
"The supplier of the door phone claims that the tone duration is to short"-> so, he measured it. What was the measured value?
Regards
Sent from my G8141 using Tapatalk
Re: DTMF tone duration length ....
You have door phone - PBX - internal phone.
Internal phone - digital/analogue/IP? if you use analogue phone - DTMF sended from phone (not by PBX).
Internal phone - digital/analogue/IP? if you use analogue phone - DTMF sended from phone (not by PBX).
Re: DTMF tone duration length ....
It is a 4039 or 4038/68, eg UA or IP, all the same. All attached on shelf via INTIP2vad wrote:You have door phone - PBX - internal phone.
Internal phone - digital/analogue/IP? if you use analogue phone - DTMF sended from phone (not by PBX).
Thanks for answering
Sent from my G8141 using Tapatalk
Re: DTMF tone duration length ....
Do you have analogue (DTMF) internal set? With this set - door phone works?
Door phone - analogue and in the same shelf with digital set?
Door phone - analogue and in the same shelf with digital set?
Re: DTMF tone duration length ....
Nope, the door phone is connected via external operator. The answered phone"s DTMF is sent out via PRA.vad wrote:Do you have analogue (DTMF) internal set? With this set - door phone works?
Door phone - analogue and in the same shelf with digital set?
Sent from my G8141 using Tapatalk
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Re: DTMF tone duration length ....
Can you try internally? Discard the external issue as a point of possible failure
Enviado de meu E6633 usando Tapatalk
Enviado de meu E6633 usando Tapatalk
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