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Press the information key of 4035 Digital phone set issue

Posted: 22 Apr 2020 02:05
by Iris_3295028356
:( Hello:
Our PBX is OMNIPCX4400 R6.0 & R6.2.
Recentely, I install a 4035 Digital phone set.
But when I press the the information key of the set.
PBX's CPU BOARD reboots !!!
please help!!!

NMS 4760 display the information as follows:
Additional Text : DMM err6 File21 Line199 Stat7
System incident
Allocation error or dynamic release of the memory
Like all the system errors, this one can have a defective functioning.
Reboot the system if the functioning is defective.
Note the incident with all its information on an observation slip(anomaly report),specifying if possible the error context.

Re: Press the information key of 4035 Digital phone set issue

Posted: 02 Jun 2020 12:53
by frank
What is your software version?
6.2 is so old. Latest available patch on BPWS is F3.301.45a