No more TS between CR X and CR Y or no more conference

[nuviton]

Hi all.
After migrating from GD and MEX to GD3 and PowerMEX I have a problem with one media gateway.
I have multiple incidents
2011=No more TS between CR X and CR Y or no more conference resources
I've look at GD3 board in 3 media gateway and seen that there is no any available compressors
+===============================================================================+
| C O M P V I S U L I O |
+===============================================================================+
| cr | cp | type dsp | coupler state | H323 Gateway |
| | | | | for direct RTP |
| | | | | free/max |
|----|----|-------------------|---------------------------|---------------------|
| 2 | 0 | GD3 0ARMAD* | IN SERVICE | 29/30 |
| 3 | 0 | GD3 ARMADA* | IN SERVICE | 0/46 |
| 4 | 1 | GA3 0ARMAD* | IN SERVICE | 0/0 |
| 8 | 0 | GD MADA3* | IN SERVICE | 5/5 |
| 19 | 1 | INTIPA 1GIP6* | IN SERVICE | 0/0 |
| 19 | 2 | INTIPA 1GIP6* | OUT OF SERVICE | 0/0 |
|-------------------------------------------------------------------------------|
| '*' mean : transit is not provided on this board. |
+===============================================================================+

(59)cs1_59> config 3 0 -d

Fri Mar 14 15:09:08 YEKT 2014


+-------------------------------------------------------------------+
| Cr | cpl| Hardware type | cpl state | coupler ID |
|----|----|------------------------|--------------|-----------------|
| 3 | 0 | GD3 | IN SERVICE | BAD PCMS CODE |
| 3 | 0 | Board_ARMADA | IN SERVICE | NO PCMS CODE |
+-------------------------------------------------------------------+

--- Inter Crystal Topology ---

+-------------------------------------------------------------------------+
| CR | CPL Type Role Free/Tot Role Type CPL | CR |
|-------------------------------------------------------------------------|
|003 | 00 -GD3 (INT_A ) === 78/78 === ( MAIN) pwMEX - 00 |006 |
|-------------------------------------------------------------------------|
|003 | 00 -GD3 (INT_A ) === 78/78 === ( MAIN) pwMEX - 00 |007 |
|-------------------------------------------------------------------------|
|003 | 00 -GD3 (MAIN ) --- 46/46 --- ( INT_A) INTIPA - 01 |019 |
|-------------------------------------------------------------------------|


(59)cs1_59> cplstat 3 0

Fri Mar 14 15:09:46 YEKT 2014


Logic coupler type : INTMGD (77);
MAO coupler type : GD3 ;
Coupler state : IN SERVICE ;
Protocol country : RUSSIA_CIS (19);
Ghost equipment number : 30173 ;
First terminal number : 0 ;
Last terminal number : 0 ;


Specific data of the INT boards
Opposite crystal : 19
Opposite coupler : 1
Role part : 0
State of the link : 1
Signalling transmission mode : 0
Used TS : 0

Specific data of the IP boards
Board IP address (IPv4) : 7.59.0.17
Netmask IP : 255.255.255.0
Default Gateway IP address : 7.59.0.1
Board Ethernet Address : 00:80:9f:b6:85:ca
IP quality of service : 0
Current base UDP port : 0
Base UDP port for next initialization : 32000
Compression available for Gateway : 0
associated cpl : 27

AFU daugther board not present on this coupler.

Information about virtual Gpa :


Logic coupler type : CPL_GPA ;
MAO coupler type : GPA FICTIF ;
Coupler state : IN SERVICE ;

Protocol country : RUSSIA_CIS (19);
Ghost coupler neqt : 30174 ;
Voice Guide Language 1 : 1 ;
Voice Guide Language 2 : 221 ;
Voice Guide Language 3 : 255 ;
Voice Guide Language 4 : 255 ;

Detection equipments on this coupler :
- first dsp 0 terminal number : 0 ;
- last dsp 0 terminal number : 15 ;
- dsp 0 program : VG_PRG ;
Detection equipments on this coupler :
- first dsp 1 terminal number : 32 ;
- last dsp 1 terminal number : 63 ;
- dsp 1 program : CONFERENCE_PRG ;
Detection equipments on this coupler :
- first dsp 2 terminal number : 64 ;
- last dsp 2 terminal number : 93 ;
- dsp 2 program : DTO_R2_PRG ;

Voice guide equipments on this coupler :
- voice guide state : VG_STABLE ;
- first vg terminal number : 0 ;
- last vg terminal number : 15 ;
More information about voice guide may be displayed by vgstat 3 27

Tone emitter type registered on this coupler : TONE_R2
Tone emitter state on this coupler : EM_R2


Release version is


Delivery software version : i1.605 ;
Patch version : 41 ;

MAO software version : I1.605.39 ;
Software Version Name : R9.1 ;



Have any idea ?

[tot3nkopf]

What are the values for:
-No of compressors for IP devices (GD3 parameters)
-N party conference configuration (GD3 parameters)
-N party conference modularity (system)?

Can you show us the exact alarm that you are receiving? (values for X and Y)?
Do you use 4645 Voice mail? Embedded or separate server?
Do you use DR-Link recording?

[nuviton]

Thank you for replay
That is additional data

14/03/14 16:31:00 000059M|002/06/0/000|=4:2011=No more TS between CR 2 and CR 3 or no more conference resources
14/03/14 16:31:01 000059M|002/06/0/000|=4:2011=No more TS between CR 2 and CR 3 or no more conference resources
14/03/14 16:31:01 000059M|002/06/0/000|=4:2011=No more TS between CR 2 and CR 3 or no more conference resources
14/03/14 16:31:01 000059M|002/06/0/000|=4:2011=No more TS between CR 2 and CR 3 or no more conference resources
14/03/14 16:31:09 000059M|002/06/0/000|=4:2011=No more TS between CR 2 and CR 3 or no more conference resources
14/03/14 16:31:09 000059M|002/06/0/000|=4:2011=No more TS between CR 2 and CR 3 or no more conference resources
14/03/14 16:31:13 000059M|002/06/0/000|=4:2011=No more TS between CR 2 and CR 7 or no more conference resources


+-Review/Modify: System Parameters----------------------------------------+
| |
| Node Number (reserved) : 59 |
| Instance (reserved) : 1 |
| Instance (reserved) : 1 |
| System Option + N Conference Modularity |
| |
| N Conference Modularity : 30 |
| |
+-------------------------------------------------------------------------+


+-Review/Modify: Board------------------------------------------------+
| |
| Node Number (reserved) : 59 |
| Shelf Address : 3 |
| Board Address : 0 |
| |
| Interface Type + GD3 |
| Virtual board + NO |
| Serial number : -------------- |
| Usage State + Idle |
| Operational State + Enabled |
| Main/Standby State + Main (Master) |
| Number Of Sets Connected : 0 |
| Country + Default |
| Incidents Teleservice + YES |
| Daughter Board + ARMADA |
| No. of Compressors for IP Devices : 45 |
| N part conferences configuration + No conference |
| N part conference type + Add-on |
| Zone Paging + YES |
| Use of volume in system + YES |
| Local Volume (dB) : 0 |
| AFU Daughterboard + NO |
| AFU Directory Number : -------- |
| eMG Rescue + NO |
| e-RMA Feature + NO |
| |
+---------------------------------------------------------------------+

I do not use voice mail or DR-LINK

[tot3nkopf]

Make a test and see if you can reproduce the error when you do a 3 way conference.
How are your IP domains configured?
If you declare just 30 ip resources and reboot the board what happens (show compvisu lio afterwards)

[nuviton]

I'll try to do a 3-way conference at the next monday.
I have 0 default ip domain with next configuration
+-Review/Modify: IP domain--------------------------------------------------------------+
| |
| Node Number (reserved) : 59 |
| Instance (reserved) : 1 |
| IP Domain Number : 0 |
| |
| IP Domain Name : -------------------- |
| Country + Default |
| Intra-domain Coding Algorithm + Default |
| Extra-domain Coding Algorithm + Default |
| FAX/MODEM Intra domain call transp + NO |
| FAX/MODEM Extra domain call transp + NO |
| G722 allowed in Intra-domain + NO |
| G722 allowed in Extra-domain + NO |
| Tandem Primary Domain : -1 |
| Domain Max Voice Connection : -1 |
| IP Quality of service : 0 |
| Contact Number : ------------------------------ |
| Backup IP address : ----------------------------------------------- |
| Trunk Group ID : -1 |
| IP recording quality of service : 0 |
| Time Zone Name + Asia/Yekaterinburg |
| Calling Identifier : ------------------------------ |
| Supplement. Calling Identifier : ------------------------------ |
| SIP Survivability Mode + NO |
| |
+---------------------------------------------------------------------------------------+

After the change of compressor's number I have the next situation:
+===============================================================================+
| C O M P V I S U L I O |
+===============================================================================+
| cr | cp | type dsp | coupler state | H323 Gateway |
| | | | | for direct RTP |
| | | | | free/max |
|----|----|-------------------|---------------------------|---------------------|
| 2 | 0 | GD3 0ARMAD* | IN SERVICE | 30/30 |
| 3 | 0 | GD3 ARMADA* | IN SERVICE | 0/30 |
| 4 | 1 | GA3 0ARMAD* | IN SERVICE | 0/0 |
| 8 | 0 | GD MADA3* | IN SERVICE | 5/5 |
| 19 | 1 | INTIPA 1GIP6* | IN SERVICE | 0/0 |
| 19 | 2 | INTIPA 1GIP6* | OUT OF SERVICE | 0/0 |
|-------------------------------------------------------------------------------|
| '*' mean : transit is not provided on this board. |
+===============================================================================+

cs1_59> compvisu 3 0

Fri Mar 14 17:23:05 YEKT 2014

+==============================================================================+
| C O M P R E S S O R S T A T E Coupler type : GD3, (3-0) ARMADA |
| Coupler state : IN SERVICE |
| - compvisu - Busy : OFF |
|------------------------------------------------------------------------------|
|- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - |
| Max Nb Compr Allowed SIMULTANEOUSLY : 30 |
|------------------------------------------------------------------------------|
| Compr State: X = unusable, . = Free, OS = Out Of Service |
| IP Device : CI = Local IP Phone, CR = Local Remote |
| RTP Direct : CG = Comp used:Flux RTP on GW, FI = Comp Free:Flux RTP on IPP |
| Fax Over IP: TF = T38 Fax |
| Transparency over IP : M = Modem, D = Data |
+==============================================================================+

[tot3nkopf]

After the change of the parameter did you reboot the board/shelf?
You can try to change the GD3 just to test if it is a hw problem.

[nuviton]

Yes, sure, I rebooted it
I can use just old GD board. We have no more GD3 boards

[tot3nkopf]

Looks pretty strange.
I would try to delete the shelf and recreate it.

[nuviton]

It's very hard to delete and recreate board because of active users.
I created a new shelf 10 and registered a GD3 board with it but the result was the same - there is no available compressors

[tot3nkopf]

It's very hard to delete and recreate board because of active users.
I created a new shelf 10 and registered a GD3 board with it but the result was the same - there is no available compressors

Now I think is clear.
Check with spadmin lock 469
Check the value against the total compressor resources active in your system.