No calls between two MG

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enio.eltz
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Joined: 28 Jul 2009 09:48
Location: Taquara - RS - Brazil

No calls between two MG

Post by enio.eltz » 17 Oct 2017 12:15

Hello

Thanks for any answer in advance.

System is OXE R12.0_m1.403.15.h. It was migrated from R9.1_i1.605.40. CPU is CS-2.
After five days running ok, I am facing a situation where two MG can't call to each other. System has Cr2 with two expansions (Cr 3 and Cr4) in local area and a remote MG Cr5. I can't call from an extension at Cr2/3/4 to Cr5. The other way too.
Cr2 is a GD and Cr5 is a GD-3.
I have already restarted both GD boards and all the system, but no success.
Checking the system, I realized an information with compvisu command.

compvisu 2 0 is showing an information in Busy. It shows Busy: OFF, no TG!!
+==============================================================================+
| C O M P R E S S O R S T A T E Coupler type : GD, (2-0) MADA3 |
| Coupler state : IN SERVICE |
| - compvisu - Busy : OFF, no TG !! |
|------------------------------------------------------------------------------|
| | TS : 4 5 6 7 8 9 10 11 12 13 14 15 17 |
|PCM| Neqt : 1463 |
| 0 | Comp : CI . . . . . . . . . . . . |
|~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~|
| | TS : 18 19 20 21 22 23 24 25 26 27 28 |
|PCM| Neqt : |
| 0 | Comp : . . . . . . . . . . . |
|- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - |
| Max Nb Compr Allowed SIMULTANEOUSLY : 24 |
|------------------------------------------------------------------------------|
| Compr State: X = unusable, . = Free, OS = Out Of Service |
| IP Device : CI = Local IP Phone, CR = Local Remote |
| RTP Direct : CG = Comp used:Flux RTP on GW, FI = Comp Free:Flux RTP on IPP |
| Fax Over IP: TF = T38 Fax |
| Transparency over IP : M = Modem, D = Data |
+==============================================================================+
compvisu 5 0 is showing a different information in Busy. It shows Busy: OFF
+==============================================================================+
| C O M P R E S S O R S T A T E Coupler type : GD3, (5-0) 0ARMAD |
| Coupler state : IN SERVICE |
| - compvisu - Busy : OFF |
|------------------------------------------------------------------------------|
| | TS : 1 2 3 4 5 6 7 8 9 10 11 12 13 |
|PCM| Neqt : |
| 0 | Comp : . . . . . . . . . . . . . |
|~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~|
| | TS : 14 15 17 18 19 20 21 22 23 24 25 26 27 |
|PCM| Neqt : |
| 0 | Comp : . . . . . . . . . . . . . |
|~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~|
| | TS : 28 29 30 31 |
|PCM| Neqt : |
| 0 | Comp : . . . . |
|- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - |
| Max Nb Compr Allowed SIMULTANEOUSLY : 22 |
|------------------------------------------------------------------------------|
| Compr State: X = unusable, . = Free, OS = Out Of Service |
| IP Device : CI = Local IP Phone, CR = Local Remote |
| RTP Direct : CG = Comp used:Flux RTP on GW, FI = Comp Free:Flux RTP on IPP |
| Fax Over IP: TF = T38 Fax |
| Transparency over IP : M = Modem, D = Data |
+==============================================================================+
I really don't know why.
Did anybody see anything like this?

Thanks
Enio Eltz Filho
ACFE OXE R12/R11/R10
ACFE OXO CONNECT R2
ACFE OXO R10/R9

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enio.eltz
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Posts: 1039
Joined: 28 Jul 2009 09:48
Location: Taquara - RS - Brazil

Re: No calls between two MG

Post by enio.eltz » 17 Oct 2017 12:20

Hi

I have found this:

http://www.alcatelunleashed.com/viewtopic.php?t=13974

Trying to check some configuration.
Enio Eltz Filho
ACFE OXE R12/R11/R10
ACFE OXO CONNECT R2
ACFE OXO R10/R9

sadim
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Re: No calls between two MG

Post by sadim » 17 Oct 2017 16:33

enio.eltz wrote:Hi

I have found this:

http://www.alcatelunleashed.com/viewtopic.php?t=13974

Trying to check some configuration.
Hi
Check IP domains.
Is the IP address of GD boards configured on any IP domain
Bregards

Enviado do meu WAS-LX1A através de Tapatalk


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enio.eltz
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Location: Taquara - RS - Brazil

Re: No calls between two MG

Post by enio.eltz » 17 Oct 2017 19:27

Hi sadim

Yes, they are.
GD of the Cr2 is 10.51.151.2. This IP address is configured on IP domain 0.
GD-3 of the Cr5 is 192.168.1.241. This IP address is configured on IP domain 1.

Configuration of IP domain 0:

Code: Select all

┌─Review/Modify: IP domain──────────────────────────────────────────────────────────────┐
                                       │                                                                                       │
                                       │             Node Number (reserved) : 1                                                │
                                       │                Instance (reserved) : 1                                                │
                                       │                   IP Domain Number : 0                                                │
                                       │                                                                                       │
                                       │                     IP Domain Name : ABDO_NH                                          │
                                       │                            Country + Default                                          │
                                       │      Intra-domain Coding Algorithm + With Compression                                 │
                                       │      Extra-domain Coding Algorithm + With Compression                                 │
                                       │ FAX/MODEM Intra domain call transp + NO                                               │
                                       │ FAX/MODEM Extra domain call transp + NO                                               │
                                       │       G722 allowed in Intra-domain + NO                                               │
                                       │       G722 allowed in Extra-domain + NO                                               │
                                       │    Accept conf. circ. of other dom + YES                                              │
                                       │   Provide conf. circ. to other dom + YES                                              │
                                       │              Tandem Primary Domain : -1                                               │
                                       │        Domain Max Voice Connection : -1                                               │
                                       │              IP Quality of service : 0                                                │
                                       │                     Contact Number : ------------------------------                   │
                                       │                  Backup IP address : -----------------------------------------------  │
                                       │                     Trunk Group ID : -1                                               │
                                       │    IP recording quality of service : 0                                                │
                                       │                     Time Zone Name + System Default                                   │
                                       │                 Calling Identifier : ------------------------------                   │
                                       │     Supplement. Calling Identifier : ------------------------------                   │
                                       │             SIP Survivability Mode + NO                                               │
                                       │                                                                                       │
                                       └───────────────────────────────────────────────────────────────────────────────────────┘
Configuration of IP domain 1:

Code: Select all

┌─Review/Modify: IP domain──────────────────────────────────────────────────────────────┐
                                       │                                                                                       │
                                       │             Node Number (reserved) : 1                                                │
                                       │                Instance (reserved) : 1                                                │
                                       │                   IP Domain Number : 1                                                │
                                       │                                                                                       │
                                       │                     IP Domain Name : ABDO_FLPA                                        │
                                       │                            Country + Default                                          │
                                       │      Intra-domain Coding Algorithm + With Compression                                 │
                                       │      Extra-domain Coding Algorithm + With Compression                                 │
                                       │ FAX/MODEM Intra domain call transp + NO                                               │
                                       │ FAX/MODEM Extra domain call transp + NO                                               │
                                       │       G722 allowed in Intra-domain + NO                                               │
                                       │       G722 allowed in Extra-domain + NO                                               │
                                       │    Accept conf. circ. of other dom + YES                                              │
                                       │   Provide conf. circ. to other dom + YES                                              │
                                       │              Tandem Primary Domain : -1                                               │
                                       │        Domain Max Voice Connection : -1                                               │
                                       │              IP Quality of service : 0                                                │
                                       │                     Contact Number : ------------------------------                   │
                                       │                  Backup IP address : 192.168.1.240                                    │
                                       │                     Trunk Group ID : -1                                               │
                                       │    IP recording quality of service : 0                                                │
                                       │                     Time Zone Name + System Default                                   │
                                       │                 Calling Identifier : ------------------------------                   │
                                       │     Supplement. Calling Identifier : ------------------------------                   │
                                       │             SIP Survivability Mode + NO                                               │
                                       │           Voice Services Broadcast + YES                                              │
                                       │                     IP Domain Type + Not IP                                           │
                                       │                                                                                       │
                                       └───────────────────────────────────────────────────────────────────────────────────────┘
Thank you very much.
Enio Eltz Filho
ACFE OXE R12/R11/R10
ACFE OXO CONNECT R2
ACFE OXO R10/R9

vad
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Re: No calls between two MG

Post by vad » 17 Oct 2017 23:44

config all - show free channel for inter shelf communication?
incvisu - do you have some incident during calls?

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tgn
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Location: Germany

Re: No calls between two MG

Post by tgn » 18 Oct 2017 03:58

"ip domain type" must be "ip" in ip domain 1.

regards...
--- back to basics... focus your eyes to the essential things... ---

sadim
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Re: No calls between two MG

Post by sadim » 18 Oct 2017 04:34

Like i suspect and like tgn says, ip domain must be ip type.
BRegards

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enio.eltz
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Posts: 1039
Joined: 28 Jul 2009 09:48
Location: Taquara - RS - Brazil

Re: No calls between two MG

Post by enio.eltz » 18 Oct 2017 05:45

Hi
"ip domain type" must be "ip" in ip domain 1.
I changed this configuration last night, local time. But I can't run test. Test will be done this morning.

Thank you very much.
Enio Eltz Filho
ACFE OXE R12/R11/R10
ACFE OXO CONNECT R2
ACFE OXO R10/R9

User avatar
enio.eltz
Senior Member
Posts: 1039
Joined: 28 Jul 2009 09:48
Location: Taquara - RS - Brazil

Re: No calls between two MG

Post by enio.eltz » 18 Oct 2017 06:39

Hi

I ran tests and calls between MG are OK.
So, I understand the solution that tgn and sadim proposed was the cause.
But for information, it worked 6 days without "ip domain type" as "not IP". But no problem.

Thank you guys for the whole help in this case.

Best regards.
Enio Eltz Filho
ACFE OXE R12/R11/R10
ACFE OXO CONNECT R2
ACFE OXO R10/R9

alexeik
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Location: Bad Oeynhausen, germany

Re: No calls between two MG

Post by alexeik » 18 Oct 2017 08:26

some time ago i had the situation that the ip domain was ip, but chenged to not ip without any interference. I changed it back and all was fine. Version was 11.0.1...

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