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PROBLEM WITH DECT MB 8242 - NO ANSWER FORM THE SYSTEM AND....

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redome
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Posts: 8
Joined: 10 Nov 2014 10:06

PROBLEM WITH DECT MB 8242 - NO ANSWER FORM THE SYSTEM AND....

Post by redome » 20 Jul 2017 09:05

Hello, the problem is (RANDOM)
Dect MB8242 with message No response from the system, Blank
Unable to use it.
If you try to call it give the busy signal.
To continue with the deregistration, you must first reset it with a termastat d + nr.
Then you can deregister it.
After you unregister it, starting dectinston registration, the installation fails.
It is mandatory to clear the number and recreate it again and register.

(As analyzed, it seems that the problem occurs when the DECT switches to a specific zone ..)
Sometimes analyzing the incvisu, I find the: Lack of resource error on a DECT card.

My system features:
ALCATEL 4400 - R11.0.1-k1.520-36-a-it-c7s2
1100 DECT MB users (TYP OF DECT MB PRESENT: MB200/300/400/500/8232/8242)
254 RBS (PARI1)
10 RBS (PARI2)

Thank you for your contribution.

vad
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Joined: 23 Sep 2004 06:47
Location: Russia

Re: PROBLEM WITH DECT MB 8242 - NO ANSWER FORM THE SYSTEM AND....

Post by vad » 20 Jul 2017 23:32

Problem only with 8242 (no problem with another DECT set type)?
When you say - specific zone - you mean zone PARI1/PARI2 or some area (with one PARI) nearby some Base station?
Do you use performance application (in RBS System you can manage item Base station busy trigger) for Base station simultaneous communications analysing?
Can you show "cplstat <ACT> <DECT coupler number> " and "dectview" output during problem?

redome
Member
Posts: 8
Joined: 10 Nov 2014 10:06

Re: PROBLEM WITH DECT MB 8242 - NO ANSWER FORM THE SYSTEM AND....

Post by redome » 21 Jul 2017 03:44

HellO! Thank you for your precious support.
Yes, I tested the same problem even on very few DECT MB200 (Really few, count on the fingers of a hand) and many many MB8232 / 8242. (NO 300/400/500)

It seems that the problem occurs in a production area, in that area there are 18 RBSs that refer to PARI1.
And one RBS that refers to PARI2

I do not use a performance application, could you let me see how to activate it?
When append I will attach the output cplstat and dectview as well as the dectsets of the device.
The difficulty is that with 1100 DECT MB will the users not immediately detect me to communicate the problem. Surely they will warn me with some hours of delay.
Thank you.

Only for information I attach same information:
(1)xa000001> dectview (of this moment)

Fri Jul 21 09:38:35 CEST 2017

================= DECT RESOURCES BUSY STATE ===============

Resource Max busy free percent busy
-----------------------------------------------------
Link 1247 62 1185 4.97
LCEI 1183 62 1121 5.24
ADPCM 704 54 650 7.67
Buffer UA-> 576 0 576 0.00

DECT MB who have accused the problem with version:
2523MB8232 8232 DECT AGAP V49.81 PLI 24
2259 MB8242 MR 300/400 AGAP V66.81 PLI 24
2990 MB8242 MR 300/400 AGAP V66.81 PLI 24
6093 MB8242 MR 300/400 AGAP V66.81 PLI 24
2569 MB8242 MR 300/400 AGAP V69.80 PLI 24
2762 MB8242 MR 300/400 AGAP V69.80 PLI 24
2048 MB8242 MR 300/400 AGAP V66.81 PLI 24
2477 MB8232 8232 DECT AGAP V41.81 PLI 24
2165 MB8242 MR 300/400 AGAP V69.80 PLI 24
6047 MB8232 8232 DECT AGAP V49.81 PLI 24
2770 MB8242 MR 300/400 AGAP V66.81 PLI 24
2087 MB8242 MR 300/400 AGAP V67.81 PLI 24
6084 MB8242 MR 300/400 AGAP V66.81 PLI 24
2419 MB8242 MR 300/400 AGAP V66.81 PLI 24
2295 MB8242 MR 300/400 AGAP V69.80 PLI 24


Termstat od Mobile that is out of range with no answer from the system:

(1)xa000001> terminfo n 7456

Fri Apr 28 13:55:48 CEST 2017


---------------------------------------------------------------------------
| type_of_term | direct nb |global state| DCOM | acd state | abca state |
|---------------------------------------------------------------------------|
| GAP_ENHANCED | 2165 | IN SERVICE | YES | AUTRE | ABCA_IDLE |
---------------------------------------------------------------------------


Neqt = 7456
EVENT = DEC
Neqt_it = 7456
TS NUMBER = 0
PHYSICAL LINK = MOI (0)
number of link = 0
#####################################
Neqt_Partner_1 = 7456
1er CALLED_1 LINK = MOI (0)
#####################################
KIND OF KEY = K_TEPH
numldem = 0
nummcdu = 0
neqt_b = 0
monnulcli = 0
STATE OF CONV = NOCONV
TYPE OF CONV = TELPHON
PARAM TEMPO = UNKNOWN
DIRECTION = Discr_UndefinedNbr
MSG EXP LOCAL = Partner_Station_Calling
STATE SYMPAC AUT = S_0
CBN DCOM STATUS = Cbn_Inacceptable
AUX_PART = AUX_ZERO
INSTALL STATUS =

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