Dear haroun, thank for reply. I'm home now, tomorrow I'll show you ARS time based route list.haroun wrote:hi
past the time based rout list under ARS route list/1 & 2
ARS issue on Private to Public overflow
Re: ARS issue on Private to Public overflow
Re: ARS issue on Private to Public overflow
Dear haroun,
Here after the ARS time based
"Route list 1"
x Instance (reserved) : 1
x Instance (reserved) : 1
x ARS Route list : 1
x Time-based Route List ID : 1
x
x Time-based Route
x
x [ Add ] [ Remove ] [ Next ] [Previous]
x
x Time-based Route
x
x Route Number : 1
x Waiting Cost Limit : -1
x Stopping Cost Limit : -1
"Route list 2"
x Instance (reserved) : 1
x Instance (reserved) : 1
x ARS Route list : 2
x Time-based Route List ID : 1
x
x Time-based Route
x
x [ Add ] [ Remove ] [ Next ] [Previous]
x
x Time-based Route
x
x Route Number : 1
x Waiting Cost Limit : -1
x Stopping Cost Limit : -1
Here after the ARS time based
"Route list 1"
x Instance (reserved) : 1
x Instance (reserved) : 1
x ARS Route list : 1
x Time-based Route List ID : 1
x
x Time-based Route
x
x [ Add ] [ Remove ] [ Next ] [Previous]
x
x Time-based Route
x
x Route Number : 1
x Waiting Cost Limit : -1
x Stopping Cost Limit : -1
"Route list 2"
x Instance (reserved) : 1
x Instance (reserved) : 1
x ARS Route list : 2
x Time-based Route List ID : 1
x
x Time-based Route
x
x [ Add ] [ Remove ] [ Next ] [Previous]
x
x Time-based Route
x
x Route Number : 1
x Waiting Cost Limit : -1
x Stopping Cost Limit : -1
Re:
Dear cavagnaro,cavagnaro wrote:Can you do a "lookars i " command and post the output?
The lookars output:
ARS Prefix : 6
Directory No : 1001
External No : 3411112/
Command :
====================================================================
| P U B L I C E X C H A N G E T R A N S L A T O R |
====================================================================
|
| Prefix number : 6 Discri Log Id : 2
| Dir. number : 1001 Entity : 6 Discri Real Id : 2
| Route List No : 1 Scheduler No : -1
| Default sub routes list -> 1
|
| S U B R O U T E S L I S T E No 1 |
--------------------------------------------------------------------
|
| First route to try is route nb 1 stop = -1 wait = -1
====================================================================
Re: ARS issue on Private to Public overflow
Hi guys, it's ok now. I change Entities value to Allow Overflow... and it worked. But another issue is, when I make call by Overflow, only first Internal number can receive the call, even I press number of second or third one. If I make 1st internal number busy, I can't make call anymore. I already set DID as below:
x
x Node Number (reserved) : 1
x Instance (reserved) : 1
x Instance (reserved) : 1
x DID num. transl. identifier : 2
x First External Number : 3511111
x
x First Internal Number : 1001
x Range Size : 100
x Unique Internal Number + NO
Any ideas?
Thanks
x
x Node Number (reserved) : 1
x Instance (reserved) : 1
x Instance (reserved) : 1
x DID num. transl. identifier : 2
x First External Number : 3511111
x
x First Internal Number : 1001
x Range Size : 100
x Unique Internal Number + NO
Any ideas?
Thanks
- cavagnaro
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Re: ARS issue on Private to Public overflow
Do a t3 on both sides
Ignorance is not the problem, the problem is the one who doesn't want to learn
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OTUC/ICS ACFE/ACSE R3.0/4.0/5.0/6.0
Certified Genesys CIV 8.5
Certified Genesys Troubleshooting 8.5
Certified Genesys BEP 8.x
Genesys Developer