External call to oxe AA, CCD or greeting guide whit no connected number?

gnuttisch
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External call to oxe AA, CCD or greeting guide whit no connected number?

Post by gnuttisch » 12 Nov 2015 05:46

Hi,

Running j2.603 29b

If I got an external call to any of oxe features likes AA, CCD och Greeting Guide, Why doesn't the oxe send connected number? Instead the caller would see the station/trunk number that the operator sending.

Regards

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Xero
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Joined: 27 Dec 2009 03:16

Re: External call to oxe AA, CCD or greeting guide whit no connected number?

Post by Xero » 13 Nov 2015 02:03

Hi,

I guess you are using analog trunks, check if you have CLI enabled on your boards

gnuttisch
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Posts: 111
Joined: 29 Jan 2008 11:07

Re: External call to oxe AA, CCD or greeting guide whit no connected number?

Post by gnuttisch » 13 Nov 2015 03:57

No, ISDN trunks running on NPRAE boards.

Code: Select all


 ______________________________________________________________________________
| (092653:000010) Concatenated-Physical-Event :
| long: 56  desti: 0  source: 0  cryst: 0  cpl: 14  us: 0  term: 0  type a5
| tei: 0  >>>>  message received : SETUP [05]    Call ref :  00 d2
|                               SENDING COMPLETE
|______________________________________________________________________________
|
| IE:[04] BEARER_CAPABILITY (l=3) 80 90 a3
| IE:[18] CHANNEL (l=3)  a1 83 93 -> T2 : B channel 19 preferred
| IE:[6c] CALLING_NUMBER (l=10)  ->  21  81  Num : 504******
| IE:[70] CALLED_NUMBER (l=9)  ->  81  Num : 224******
| IE:[7d] HLC (l=2) 91 81
|______________________________________________________________________________

 ______________________________________________________________________________
| (092653:000011) 1012: Send_IO1 (link-nbr=14, sapi=0, tei=0) :
| long: 23  desti: 0  source: 15  cryst: 0  cpl: 14  us: 8  term: 0  type a5
| tei: 0  <<<<  message sent : CALL PROC (02)  Call ref :  80 d2
|______________________________________________________________________________
|
| IE:[18] CHANNEL (l=3)  a9 83 93 -> T2 : B channel 19 exclusive
|______________________________________________________________________________

 ______________________________________________________________________________
| (092653:000012) 1012: Send_IO1 (link-nbr=14, sapi=0, tei=0) :
| long: 18  desti: 0  source: 15  cryst: 0  cpl: 14  us: 8  term: 0  type a5
| tei: 0  <<<<  message sent : ALERT (01)  Call ref :  80 d2
|______________________________________________________________________________

 ______________________________________________________________________________
| (092658:000013) 1012: Send_IO1 (link-nbr=14, sapi=0, tei=0) :
| long: 18  desti: 0  source: 15  cryst: 0  cpl: 14  us: 8  term: 0  type a5
| tei: 0  <<<<  message sent : CONNECT (07)  Call ref :  80 d2
|______________________________________________________________________________

 ______________________________________________________________________________
| (092659:000014) Concatenated-Physical-Event :
| long: 18  desti: 0  source: 0  cryst: 0  cpl: 14  us: 0  term: 0  type a5
| tei: 0  >>>>  message received : CONNECT ACK (0f)  Call ref :  00 d2
|______________________________________________________________________________

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Xero
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Posts: 266
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Re: External call to oxe AA, CCD or greeting guide whit no connected number?

Post by Xero » 13 Nov 2015 05:08

Is the CLI coming on DID extensions when called directly? How about External call back translator? Have you managed DDI translator in TG?

gnuttisch
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Posts: 111
Joined: 29 Jan 2008 11:07

Re: External call to oxe AA, CCD or greeting guide whit no connected number?

Post by gnuttisch » 13 Nov 2015 05:18

Yes, when Iam calling an ddi extension, the pbx return the connected number value, as below.
The only time it doesn't is when I am receiving an call to pbx services, like CCD, AA or voice guides.

Do you have the opportunity to try this on some pbx? just call the pbxs AA, CCD or dynamic voice guides and see if you get any connected number?

thanks for looking into this,

Code: Select all

 ______________________________________________________________________________
| (134523:000006) 1010: Send_IO1 (link-nbr=14, sapi=0, tei=0) :
| long: 44  desti: 0  source: 15  cryst: 0  cpl: 14  us: 8  term: 0  type a5
| tei: 0  <<<<  message sent : SETUP [05]    Call ref :  79 a5
|______________________________________________________________________________
|
| IE:[04] BEARER_CAPABILITY (l=3) 80 90 a3
| IE:[6c] CALLING_NUMBER (l=11)  ->  21  81  Num : 504******
| IE:[70] CALLED_NUMBER (l=2)  ->  81  Num : 0
| IE:[7d] HLC (l=2) 91 81
|______________________________________________________________________________

 ______________________________________________________________________________
| (134525:000007) Concatenated-Physical-Event :
| long: 23  desti: 0  source: 0  cryst: 0  cpl: 14  us: 0  term: 0  type a5
| tei: 0  >>>>  message received : SETUP ACK [0d]  Call ref :  f9 a5
|______________________________________________________________________________
|
| IE:[18] CHANNEL (l=3)  a9 83 84 -> T2 : B channel 4 exclusive
|______________________________________________________________________________

 ______________________________________________________________________________
| (134525:000008) 1010: Send_IO1 (link-nbr=14, sapi=0, tei=0) :
| long: 29  desti: 0  source: 15  cryst: 0  cpl: 14  us: 8  term: 0  type a5
| tei: 0  <<<<  message sent : INFORMATION [7b]  Call ref :  79 a5
|______________________________________________________________________________
|
| IE:[70] CALLED_NUMBER (l=9)  ->  81  Num : 224******
|______________________________________________________________________________

 ______________________________________________________________________________
| (134530:000009) Concatenated-Physical-Event :
| long: 18  desti: 0  source: 0  cryst: 0  cpl: 14  us: 0  term: 0  type a5
| tei: 0  >>>>  message received : CALL PROC (02)  Call ref :  f9 a5
|______________________________________________________________________________

 ______________________________________________________________________________
| (134535:000010) Concatenated-Physical-Event :
| long: 22  desti: 0  source: 0  cryst: 0  cpl: 14  us: 0  term: 0  type a5
| tei: 0  >>>>  message received : ALERT (01)  Call ref :  f9 a5
|______________________________________________________________________________
|
| IE:[1e] PROGRESS_ID (l=2) 84 88
|______________________________________________________________________________

 ______________________________________________________________________________
| (134555:000011) Concatenated-Physical-Event :
| long: 34  desti: 0  source: 0  cryst: 0  cpl: 14  us: 0  term: 0  type a5
| tei: 0  >>>>  message received : CONNECT (07)  Call ref :  f9 a5
|______________________________________________________________________________
|
| IE:[1e] PROGRESS_ID (l=2) 8a 81
| IE:[4c] CONNECTED_NUMBER (l=10)  ->  21  81  Num : 224******
|______________________________________________________________________________

 ______________________________________________________________________________
| (134555:000012) 1010: Send_IO1 (link-nbr=14, sapi=0, tei=0) :
| long: 18  desti: 0  source: 15  cryst: 0  cpl: 14  us: 8  term: 0  type a5
| tei: 0  <<<<  message sent : CONNECT ACK (0f)  Call ref :  79 a5
|______________________________________________________________________________

 ______________________________________________________________________________
| (134570:000013) 1010: Send_IO1 (link-nbr=14, sapi=0, tei=0) :
| long: 22  desti: 0  source: 15  cryst: 0  cpl: 14  us: 8  term: 0  type a5
| tei: 0  <<<<  message sent : DISCONNECT [45]  Call ref :  79 a5
|______________________________________________________________________________
|
| IE:[08] CAUSE (l=2) 81 90 -> [90] NORMAL CALL CLEARING
|______________________________________________________________________________

 ______________________________________________________________________________
| (134571:000014) Concatenated-Physical-Event :
| long: 18  desti: 0  source: 0  cryst: 0  cpl: 14  us: 0  term: 0  type a5
| tei: 0  >>>>  message received : RELEASE [4d]   Call ref :  f9 a5
|______________________________________________________________________________

 ______________________________________________________________________________
| (134571:000015) 1010: Send_IO1 (link-nbr=14, sapi=0, tei=0) :
| long: 22  desti: 0  source: 15  cryst: 0  cpl: 14  us: 8  term: 0  type a5
| tei: 0  <<<<  message sent : REL COMP [5a]  Call ref :  79 a5
|______________________________________________________________________________
|
| IE:[08] CAUSE (l=2) 81 90 -> [90] NORMAL CALL CLEARING
|______________________________________________________________________________


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Xero
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Re: External call to oxe AA, CCD or greeting guide whit no connected number?

Post by Xero » 13 Nov 2015 05:23

The AA access is part of the DID range?

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Xero
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Re: External call to oxe AA, CCD or greeting guide whit no connected number?

Post by Xero » 13 Nov 2015 05:23

I have DID working on SIP, and am able to see the CLI on phones in all cases, direct/AA/CC.

gnuttisch
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Posts: 111
Joined: 29 Jan 2008 11:07

Re: External call to oxe AA, CCD or greeting guide whit no connected number?

Post by gnuttisch » 13 Nov 2015 05:27

yes, if I have for example ddi range 1000-1999 the user could have 1001 and the AA 1002.

calling externally to 1001 the pbx returns 1001 as connected number,
calling externally to 1002 the pbx dont return any connected number.

If you got that working on sip, it also has to work on ISDN ?

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Xero
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Re: External call to oxe AA, CCD or greeting guide whit no connected number?

Post by Xero » 13 Nov 2015 05:30

No ofcourse not, but I meant to say that I only have the opportunity to check in a system where I have SIP DID and not ISDN.

gnuttisch
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Posts: 111
Joined: 29 Jan 2008 11:07

Re: External call to oxe AA, CCD or greeting guide whit no connected number?

Post by gnuttisch » 13 Nov 2015 05:36

If you could test and see what you got for any connected number would be fantastic :)

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