Multi Line on DDI

vad
Alcatel Unleashed Certified Guru
Alcatel Unleashed Certified Guru
Posts: 3382
Joined: 23 Sep 2004 06:47
Location: Russia

Re: Multi Line on DDI

Post by vad » 04 Jul 2017 00:39

With t3 trace - you see second incoming call (to 3100) and have immediate disconnect with reason "User busy"?
What is your PBX release exactly?

dvid9976
Member
Posts: 61
Joined: 28 Jul 2008 04:10

Re: Multi Line on DDI

Post by dvid9976 » 10 Jul 2017 03:58

Hello guys, sorry for the late reply.
@ Vad you were right T3 traces showed Disconnect/Busy. It is a OXE R7.0-f4.401-13

We got the customer to authorize a maintenance window and restarted the OXE last weekend.
I'm a bit frustrated to say that after de reboot the problem was solved and now all multiline keys get busy.

Thank you all for your time and suggestions.

Best regards

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