forbidden forward operation internal

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sale_phukientongdai
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forbidden forward operation internal

Post by sale_phukientongdai » 16 Mar 2017 10:43

Hi All

I have using OXE system and now i have try to used prefix for forward and User/Dynamic State to try to internal forward but not success, it is display with "forbidden forward operation" on the mgr
I have tried to check Phone COS and the forwards are enable (set to 1)

The user set to external forward work fine

Please help

vad
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Re: forbidden forward operation internal

Post by vad » 16 Mar 2017 23:09

Check phone feature COS for forward destination set (if prefix forward+number or User/Dynamic State not work) - item Protected against forwarding.

sale_phukientongdai
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Posts: 13
Joined: 27 Dec 2016 03:58

Re: forbidden forward operation internal

Post by sale_phukientongdai » 16 Mar 2017 23:45

Hi

This system had ready to config

Immediate forward : 1 x
x Immediate forward on busy : 1 x
x Forward on no reply : 1 x
x Forward on busy or no reply : 1 x
x Forward cancellation : 1 x
x Forward cancel.by destinat. : 1 x
x Overfl.no reply on associate : 1 x
x Cancel Overfl.on associate : 1 x
x Set group exit : 1 x
x Set group entry : 1

Please give me some idea

vad
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Re: forbidden forward operation internal

Post by vad » 17 Mar 2017 00:15

Repeat one more time - if for user A forbidden - Immed fwd prefix + internal number B.
Check phone feature COS for User B - item Protected against forwarding.

sale_phukientongdai
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Posts: 13
Joined: 27 Dec 2016 03:58

Re: forbidden forward operation internal

Post by sale_phukientongdai » 17 Mar 2017 02:42

Hi

Both user A and B using same phone COS and we have not tick on Protected against forwards

Please help

vad
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Re: forbidden forward operation internal

Post by vad » 17 Mar 2017 03:13

User B (forward destination) - not in DND state or forward? Not used multicompany (short local numbering plan)? User A can call user B?

sale_phukientongdai
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Re: forbidden forward operation internal

Post by sale_phukientongdai » 17 Mar 2017 04:26

Yes, User A can call User B.

vad
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Re: forbidden forward operation internal

Post by vad » 17 Mar 2017 05:24

not work - when dial prefix+number (I hope after fwd prefix user not dial TG seizure prefix before number as for ext fwd)?
not work - when manage dynamic state user (for user A) - forward for primary number=immediate, destination=user B (just user B, not fwd_prefix+user B)?

Additional question - user A and B - usual analogue/digital/IP/DECT? Not SIP set (or IP DECT set).

alexeik
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Re: forbidden forward operation internal

Post by alexeik » 17 Mar 2017 11:28

is user b maybe forwarded to user a? you cannot forward in a loop

sale_phukientongdai
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Posts: 13
Joined: 27 Dec 2016 03:58

Re: forbidden forward operation internal

Post by sale_phukientongdai » 20 Mar 2017 05:10

Hi

After i reinstall software and config again, everything are OK

Thank to all

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