Multi Line on DDI

vad
Alcatel Unleashed Certified Guru
Alcatel Unleashed Certified Guru
Posts: 3806
Joined: 23 Sep 2004 06:47

Re: Multi Line on DDI

Post by vad »

With t3 trace - you see second incoming call (to 3100) and have immediate disconnect with reason "User busy"?
What is your PBX release exactly?
dvid9976
Member
Posts: 79
Joined: 28 Jul 2008 04:10

Re: Multi Line on DDI

Post by dvid9976 »

Hello guys, sorry for the late reply.
@ Vad you were right T3 traces showed Disconnect/Busy. It is a OXE R7.0-f4.401-13

We got the customer to authorize a maintenance window and restarted the OXE last weekend.
I'm a bit frustrated to say that after de reboot the problem was solved and now all multiline keys get busy.

Thank you all for your time and suggestions.

Best regards
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