transfer a call to a hunting group

[kabersystem]

Hi,

Using automatic attendant , I need to transfer an external call to a hunting group, and if no one from hunting group will answer, transfer this call to another number.
If I use only one number and no hunting group, worked just fine, if it was no answer ,the call transferred to another number, but with more than just a number there is no transfer if nobody answer.
is it possible to use hunting group and still to transfer ?
Thank you,

Mihaela

[frank]

yes

[kabersystem]

how? Because the person who represent Alcatel is saying is not possible

[frank]

In the hunt group -> Overflow directory number

[haroun]

yes overflow parameters on that group
and what kind of ringing mode is on that HG ? cyclic , parallel or sequential!
you have to check if PNC of that HG authorizes overflow according to the different modes and type of Trunk group

[kabersystem]

ringing mode is parallel