4059 IP Attendant. How to configure IVR message?

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melozurdo
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Joined: 22 Jul 2015 10:16

4059 IP Attendant. How to configure IVR message?

Post by melozurdo » 21 Jan 2019 14:20

Hi,

My customer is running Alcatel 4059 IP attendant console. Do you know how to configure the IVR message? So when somebody calls to receptionist can hear several menus of prerecorded options? Thanks.

Regards,
Nacho

vad
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Re: 4059 IP Attendant. How to configure IVR message?

Post by vad » 21 Jan 2019 23:38

As I understand - IVR - feature separated from 4059IP. You can manage external IVR, in OXE (if you have hardware/licences) - you can use IAA (Integrated Automated Attendant) or AA (Automated Attendant) on 4645 VM.

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