How to enable DND from attendants?

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gnuttisch
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Posts: 111
Joined: 29 Jan 2008 11:07

How to enable DND from attendants?

Post by gnuttisch »

Hi,

How can I activate DND, do not disturbe, from attendants?

It works from colleges and external calls but not from attendant. In my case the users enable DND and the calls gets to the attendant that then transfers them back to the DND user, witch makes it all pointless.

Regards
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tgn
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Posts: 802
Joined: 30 Dec 2009 17:59
Location: Germany

Re: How to enable DND from attendants?

Post by tgn »

the attendant has allways the right to go arround the dnd. but he must see a diplay message that dnd is activated. the it is on the attandent what he should do... just give him order to respect the dnd!

regards...


--- back to basics... focus your eyes on the essential things... ---
--- back to basics... focus your eyes to the essential things... ---
sadim
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Re: How to enable DND from attendants?

Post by sadim »

I always thought the idea of having a PABX system was to receive and make calls :(
gnuttisch
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Posts: 111
Joined: 29 Jan 2008 11:07

Re: How to enable DND from attendants?

Post by gnuttisch »

I couldn't agree more!!

Thanks
kay5ive
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Joined: 13 May 2016 12:36

Re: How to enable DND from attendants?

Post by kay5ive »

Hi,
When i am trying to make a call to specific number, it displays DND on my console.
How can i remove it?
vad
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Re: How to enable DND from attendants?

Post by vad »

On this set - dial DND prefix.
hakuna
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Posts: 27
Joined: 13 Aug 2018 14:40

Re: How to enable DND from attendants?

Post by hakuna »

how to override dnd so the reception / hotel staff can call guest ?
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