Overflow on external line

mtcl · Post by **mtcl** » 18 Apr 2010 11:49

Hi guys,
I wonder if there is a way to trick OXE hunting group in order to overflow it's calls to an external line (in case there in no anwer). Any ideas ?

smileyman · Post by **smileyman** » 18 Apr 2010 13:39

Hi mtcl,

create speeddial with the external target and set the overflow direction to the speeddial.
It should be work.

smileyman

mtcl · Post by **mtcl** » 18 Apr 2010 14:18

Hi smileyman
That is not possible, the system refuses this kind of configuration (the overflow parameter does not accept a speed dial number)

smileyman · Post by **smileyman** » 18 Apr 2010 14:52

Hi mtcl,
oh sorry, i thought that would have been working for me.
Have you tested it with an forwarded virtual extension?
I will test it tomorrow.

smileyman

mtcl · Post by **mtcl** » 19 Apr 2010 04:07

Yes smileman,

I have also tested with virtual-forwarded extention. It works this way, only if the group has one extention working. If I increase the number of extensions in the group, it does not work ? Strange, isn't it ?

Post by **tot3nkopf** » 21 Apr 2010 02:52

Maybe you need to disable camp on on hunt group (0%).

mtcl · Post by **mtcl** » 22 Apr 2010 07:22

Yes I have done that, however I noticed that the call follow the Entity Overflow number, where it also not allowd to configure a virtual forwarded number

Post by **tot3nkopf** » 22 Apr 2010 09:35

For me it works: virtual set (ghost z without ghost z feature) forwarded to external number assigned without problem in entity and in hunt group overflow.