Hunt Group Call Forward

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junoooni
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Posts: 100
Joined: 29 Aug 2016 02:34

Hunt Group Call Forward

Post by junoooni » 18 Jun 2017 02:45

Hi

Can we program Hunt Group Call forwarding? e.g. We have a hunt group 300 with 3 members in it (members does not use group entry/exit code) and group is configured as sequential or cyclical (not parallel).... Now, can one of the users dial call forward prefix and forward all calls (internal and external) coming to hunt group 300 to his mobile phone?

if we use call forward on phone, it forward the calls coming to that specific extension but hunt group calls still ring on member phones (even if phones are forwarded)....

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tgn
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Posts: 796
Joined: 30 Dec 2009 17:59
Location: Germany

Re: Hunt Group Call Forward

Post by tgn » 18 Jun 2017 04:01

no, you have to put the mobile phone into the hunting group.
(you can use remote extension license, in case of external gsm phone.)

regards...


--- back to basics... focus your eyes to the essential things... ---
--- back to basics... focus your eyes to the essential things... ---

junoooni
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Posts: 100
Joined: 29 Aug 2016 02:34

Re: Hunt Group Call Forward

Post by junoooni » 21 Jun 2017 04:14

We do not have remote extension licenses on system.... If we use group entry / exit feature... if all members exit group, can calls go to externa no. then.?

junoooni
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Posts: 100
Joined: 29 Aug 2016 02:34

Re: Hunt Group Call Forward

Post by junoooni » 26 Jun 2017 09:00

We got it working through Group entry / exit option... Only problem i am facing is the delay in call landing on hunt group... internal calls ring instantly on hunt group members but external calls ring 4-5 times before ringing on the hunt group member extension... if both members are out of group it take around 15-20 seconds before ringing on the external destination..is there any timer to manage this???

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