I have an OXE R7.0 connected via PRI link to an old ROLM system. We have calling number working fine, but they want to see the user name when someone from the ROLM calls the OXE.
I thought I could create speed dials of the ROLM users extensions and the OXE would match the dialing extension to the speed dial and display the phone book name but it didn't work...
Dont know what ROLM but i have two private PRI links (Cisco GW and GSM GW) and i use speed dials for name display on the alcatel for calls comming from the older systems as QSIG over H323 doesnt work some times or i just lost patience with it
You can use speed dial for name but you need to check:
1) calling number must begin from prefix exist in ext. callback translation (digits to add);
2) digits after prefix= what you see on set display (number in common not really recieved but after callback translation).
And can you show incoming trace (with t3 command).
Thanks for the input. I am only getting the extension number, no prefix information is being received so I will make some additions to the ext callback and see what happens.
In my case is working normally the "external call name presentation" using speed dial. Anyone knows if is possible to show this name in unanswered calls list? I did some tests here and the name is presented when the call is incoming, but if the user doesn't answer the call, the message in unanswered calls list contains only the number of the calling party.
hi ,you can do this configuration.
mgr->Speed Dialing->Spd Dl Numbers by Range-> Review/Modify-><< All instances >> ->
you can chose range 0 or other range,
Node Number (reserved) : 1
Instance (reserved) : 1
Range Number : 0 range
Index for 1st speed dial number : 1000
Length for speed dialing numbers : 200
Number of Digits : 3
Used in network + Local Node
After you cDescend hierarchy -> create
Node Number (reserved) : 1
│ Instance (reserved) : 1
│ Range Number : 0
│ Speed Dialing No. : 0
│
│ Call Number : ars prefix + external number
│ Directory name : for example ALCATEL
│ Directory First Name : --------------------
│ UTF-8 Directory Name : ---------------------------------------
│ UTF-8 Directory First Name : ---------------------------------------
│ Call Restrictions - Barring + False
│ Overflow Range No. : -1
│ Auto.Attendant Calling Right : 0
│ Call Type + Normal
│ Timed Overflow Range No. : -1
│ Can be Called/Dialed By Name + YES
│ Displayed Name : ALCATEL
│ External DISA Dir.No. : --------
│ Phone book Name (Dial by name) : ALCATEL
│ Phone book First Name : --------