Dial by name problem

RobertBreu · Post by **RobertBreu** » 08 Jul 2010 15:29

Hi,

i got a problem in an upgraded oxe (r 5.1 linux => R9.1) with the internal phone book.

I have a name in the phone book (Plöchinger). If i search this name from an 4020 (Premium) i got the following problem:

- If I type Plö and then enter it says that i have to modify my search
- If i type Plo and then enter it gives me the right entry (Plöchinger)

I have done a test on another oxe with a new installed R9.1 and on this system it works, so it must be something with the old database.
Thanks for your help!

Robert

Mr T · Post by **Mr T** » 08 Jul 2010 16:05

change the name to vacant or something on the extension and then change it back, see if that fixes the problem.

I've seen names get messed up for one reason or another and the above normally corrects the problem.

alex · Post by **alex** » 09 Jul 2010 02:46

Looks like not a problem of a DB but the way OXE handles umlaute and other specific characters.
May be for a german letter "ö" OXE keeps an "oe" combination? Did it work right way in R5.1?

smileyman · Post by **smileyman** » 09 Jul 2010 16:59

Hi Robert,there is a fallback-file to change the character-interpretation for name search. You can edit this file with editor and pull it back. Then activate ist on console. (Search in the old forum - there are some examples.) Best regards smileyman

RobertBreu · Post by **RobertBreu** » 11 Jul 2010 07:15

Hi,

thanks for your answers.
smileyman could you send me the link to this topic? I can't find it on the old forum!
Thank You

Robert

smileyman · Post by **smileyman** » 11 Jul 2010 14:45

Hi Robert,there are some examples from users with the same or similar problems: http://old.alcatelunleashed.com/viewtop ... t=fallback http://old.alcatelunleashed.com/viewtop ... llbackbest Regards smileyman

alexeik · Post by **alexeik** » 12 Jul 2010 02:54

i got a similar problem after an migration, i made a service request and they send me a new fallback.txt and a new pbmd file. after that everything works fine

smileyman · Post by **smileyman** » 15 Jul 2010 04:03

In the new Patch-level are some bugfixes for Dial-by-name-Problems.
I will test it in the next weeks.

Best regards
smileyman

RobertBreu · Post by **RobertBreu** » 15 Jul 2010 07:28

Hi,

i have tried everything you mentioned but got no sucess...
alexeik could you send my an e-mail with the fallback and the pbmd file? (rb@call-data.de)

Tanks

RobertBreu · Post by **RobertBreu** » 23 Jul 2010 18:59

Hi,

the pbmd-file changed nothing on this problem...by the way the fallback and the pbmd-file had the same content in my oxe...any other ideas for this problem?