Abbreviated Area- incorrect use

[tomekand]

If user A is calling to user B and user's B id forwarded via his Abbreviated Area speed call, call is redirected to Abbreviated Number of user A instead of user B.
Users A and B belong to different Entities and has got their own Abbreviated Areas.
How can I correct it?

[Eliott]

Sounds like a bug in Centrex SW part for me.

[tomekand]

So, where should I look for solution?

[Eliott]

If you have the latest patch - or at least a supported OXE Version - and you are an ACSE for OXE, open an eSR....

[tomekand]

Bug in R10.0 j1.410 in old function. Looks like You kidding me...

[Eliott]

If you think. Your decision.

[tomekand]

Maybe there is something wrong in i.e Phone Facilities Category but I did not find anything that coul be conducted with Abbreviated Area...

[cavagnaro]

You are coming for help. You got the answer from the master guru in OXE and put it in doubt. So as you know more than experts why keep asking?

Sent from my XPeria Z

[tomekand]

I migrated few months ago from Rel 6 to 10. Problem ocures since many years, that's why in my opinion, patching or upgrading is not a solution.
I hoped that people with much more experience than me faced this problem and found a solution long time ago.

[vad]

I think this is not incorrect use of Abbreviated numbers.

User A call user B.
User B return forwaring destination number (C).
User A call to user C.

In such calls used properties of user A (Public Network COS, Entity, ARS parameters ..). F.e. for outgoing call will be used TG allowed for user A (not B). So for me - this is normal case. If you want to use different Abbreviated numbers for different Entity/Company - forbide calls between Entity.