Identify database

alejandro_heras
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Identify database

Post by alejandro_heras » 28 Sep 2016 04:43

Hello:

We've discovered incoherences on a search engine used by 4068 IP touch terminal.

The search engine is managed by this button/option:

Image

Anyone knows where looks up this search engine? LDAP? PBX? Both of them? any other database?

Thanks!

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cavagnaro
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Re: Identify database

Post by cavagnaro » 28 Sep 2016 05:13

That is MyIC home. OTUC was old name. PBX and ldap internal directory was first options. You could also add external ldap directories like Windows AD for example.

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Re: Identify database

Post by alejandro_heras » 28 Sep 2016 05:37

The problem is that we've found an entry on MyIC home that is neither registered on PBX nor LDAP...

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Re: Identify database

Post by alejandro_heras » 28 Sep 2016 06:24

Is there a way to limit the search to PBX and LDAP? or just PBX?

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Re: Identify database

Post by Guest » 28 Sep 2016 06:34

In the phone book settings of the WebAdmin interface. Don't remember if can do only PBX, but PBX could be excluded or disabled.

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Re: Identify database

Post by cavagnaro » 28 Sep 2016 06:34

In the phone book settings of the WebAdmin interface. Don't remember if can do only PBX, but PBX could be excluded or disabled.

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Re: Identify database

Post by alejandro_heras » 30 Sep 2016 05:45

Here is the real problem:

When we perform a search on MyIC, for example: directory 64599, the results are:
Image
According to MyIC documentation:
Image
So, first instance is from OTUC/PBX and the last result instance is from LDAP.
Image
We've checked PBX, OTUC and LDAP and theres no 64599 directory related to Surname2-Name2, neither on outlook personal directory.

Where does this entry come from?

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Re: Identify database

Post by cavagnaro » 30 Sep 2016 13:15

Maybe personal contact?
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Re: Identify database

Post by cavagnaro » 30 Sep 2016 13:16

You can do a log view from server and check where it is looking for for such contact
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Re: Identify database

Post by alejandro_heras » 28 Nov 2016 07:15

Where can i check this logs?

Omnitouch is installed on Red Hat OS.

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