OXE Phone Book Not Working

junoooni
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OXE Phone Book Not Working

Post by junoooni » 04 Jul 2017 11:15

Hi All,

I have an OXE 11.2.1 with Users configured with names and all users "Dial By Name" field is yes... Still if i press any key on 80x8 IP Phone key board, nothing happens, only screen lits up but it doesnt give any option to search phone book.. is there any configuration required? I can see users under Phone book on OV8770...

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cavagnaro
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Re: OXE Phone Book Not Working

Post by cavagnaro » 06 Jul 2017 02:50

You have licenses for it?

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vad
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Re: OXE Phone Book Not Working

Post by vad » 06 Jul 2017 03:47

When you write "Dial By Name" field is yes - it was about item:
Can Be Called By Name, or
Call by name and mini mail

junoooni
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Re: OXE Phone Book Not Working

Post by junoooni » 07 Jul 2017 05:47

cavagnaro wrote:You have licenses for it?

Enviado de meu E6633 usando Tapatalk
Yes we have license for this feature


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junoooni
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Re: OXE Phone Book Not Working

Post by junoooni » 07 Jul 2017 05:48

vad wrote:When you write "Dial By Name" field is yes - it was about item:
Can Be Called By Name, or
Call by name and mini mail
Both called by name and call by name are yes

Do we need to enable this feature? Can't remember any such thing being told during training


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vad
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Re: OXE Phone Book Not Working

Post by vad » 07 Jul 2017 06:08

As I remember - for caller enough - check "Call by name and mini mail" and declare keyboard=default keyboard (by default).
With "spadmin" command - menu 1 - what shown in Call by name counter
With "spadmin" command - menu 2 - what shown in Phone book users (lock 2)

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Re: OXE Phone Book Not Working

Post by vad » 07 Jul 2017 06:15

May be some SW problem - check readme file from new patch/ or make request to Alcatel.

junoooni
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Re: OXE Phone Book Not Working

Post by junoooni » 08 Jul 2017 08:37

vad wrote:
07 Jul 2017 06:08
As I remember - for caller enough - check "Call by name and mini mail" and declare keyboard=default keyboard (by default).
With "spadmin" command - menu 1 - what shown in Call by name counter
With "spadmin" command - menu 2 - what shown in Phone book users (lock 2)
Call by name counter is 0
Phone Book User = 0/630

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Re: OXE Phone Book Not Working

Post by junoooni » 08 Jul 2017 09:36

So the issue was under users

Call by name and text msg. was set to No

Made it yes and it started working :)

vad
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Re: OXE Phone Book Not Working

Post by vad » 09 Jul 2017 00:36

junoooni wrote:
07 Jul 2017 05:48
Both called by name and call by name are yes
junoooni wrote:
08 Jul 2017 09:36
Call by name and text msg. was set to No
????

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