Overflow No answer on entity

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Killerford
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Posts: 1
Joined: 12 Mar 2020 05:05

Overflow No answer on entity

Post by Killerford »

Hi,
My client is setting a forwarding call on 4038 phone for no answer calls. It worked for internal numbers but if there is a incoming an external call and that's no answer, the call is going to entity 1st routing number. How can i fix this?

For example;
My Client is forwarding number 3233 to 3225.
External Number is calling to client's DID and call doesnt forwarding 3225 . It's forwarding the number in the entity 1st routing number.

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