Attendant waiting guide

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lobhugo
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Posts: 43
Joined: 02 Feb 2005 04:20
Location: Goa, India

Attendant waiting guide

Post by lobhugo » 15 Feb 2012 12:27

Is it possible to have different Attendant waiting guide on each entity. Default is 110. If so, does it have to be a specific Voice guide number.
Thanks..... Hugo

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murraya
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Re: Attendant waiting guide

Post by murraya » 15 Feb 2012 13:51

hi, yes but only from release 4 I think. the waitting guide is set in the entity.
to be able to use that guide you need to set the...
system/DH/othersystem param/DH/attendant param/No answer call entity guide
to true. otherwise 110 is played on all entities.
Best Regards
Murray

ACSE 10.0 corporate
ACSE 6.x IPT data

lobhugo
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Posts: 43
Joined: 02 Feb 2005 04:20
Location: Goa, India

Re: Attendant waiting guide

Post by lobhugo » 17 Feb 2012 08:40

Thanks......It works

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