Incoming calls routing issue

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explosib
Member
Posts: 12
Joined: 24 Feb 2013 17:13

Incoming calls routing issue

Post by explosib » 01 Mar 2013 15:41

I am having a problem with my PABX and I am looking for sollution how to set it up right.
I am having 2 NDDI cards with 8 external lines hooked up to each.
All porst are in Trunk group 4.
Every port has assigned routing number in my PABX and is set up Comb/mixed.
When I am calling out trunk for connection are used randomly not like is assigned for extension.
Secondly when calls are coming in to PABX these are not going thru directly to dedicated extension number as it set up.
I am havin 2 ring backs than continious dial tone from PABX and during that I need to dial extension number from my PABX manualy. To be honset I can not figure where to set it up but it leads me to entity set up.
So I am having Entity 0 and Entity 1. (Entity 0 i assigned to the trunk group 4 as my all external lines)

I am also receiving this alarm "01/03/13 23:32:09 000001M|000/12/0/028|=3:1307=MCDU in distri tab entity 1, col Night , line 4 incorrect or missing"
Entity Number : 0 ³
³ ³
³ Name : ENTITY_0 ³
³ UTF-8 Name : --------------------------------------- ³
³ Attendant Group Manager : -1 ³
³ Priority + NO ³
³ Traffic Overflow + Disallowed ³
³ Installation No. (ISDN) : ------------------------------ ³
³ Supplement.Install.No. (ISDN) : ------------------------------ ³
³ Caller ID Secret + No ³
³ AdvOfCharg2 requests (AOC2) + NO ³
³ AdvOfCharg3 requests (A0C3) + NO ³
³ Auto. Locking : 0 ³
³ Voice Mail Box No.for attendt : -------- ³
³ Trunk Group ID : 0 ³
³ ³
³ Call Distribution ³
³ ³
³ Overflow Routing No. : --------
rding on routing + NO ³
³ st Night Routing : -------- ³
³ nd Night Routing : -------- ³
³ nd Night Routing : -------- ³
³ 1st Day Routing : -------- ³
³ 2nd Day Routing : -------- ³
³ 3nd Day Routing : -------- ³
³ t MODE 1 Routing : -------- ³
³ d MODE 1 Routing : -------- ³
³ d MODE 1 Routing : -------- ³
³ t MODE 2 Routing : -------- ³
³ d MODE 2 Routing : -------- ³
³ d MODE 2 Routing : --------

Calls Priority ³
³ ³
³ Trk grp Entity : 6 ³
³ Trk grp Entity : 5 ³
³ trk grp Entity : 10 ³
³ Trk grp Entity : 9 ³
³ blic DID Entity : 6 ³
³ blic DID Entity : 5 ³
³ vate DID Entity : 10 ³
³ vate DID Entity : 9 ³
³ llee DID Entity : 12 ³
³ llee DID Entity : 11 ³
³ Non-Answer DID : 4 ³
³ Non-Answer DID : 3 ³
³ Non-Answer DID : 8 ³
³ Non-Answer DID : 9

Voice Guides ³
³ ³
³ Waiting Guide : 2 ³
³ t Waiting Guide : 110 ³
³ ³
³ Overflow Timer : 0 ³
³ any Call Number : -------- ³
³ d Centrex Serv. + False ³
³ LDAP Phone Book : -1 ³

Please help me out how to set
That extensions assigned to the external lines will use that external line only. And incoming call will be directed straight to that line.

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beirut
Member
Posts: 65
Joined: 02 Feb 2010 13:49

Re: Incoming calls routing issue

Post by beirut » 13 Jun 2013 23:43

For your incoming call distribution, you have to define the 1st Day routing 1st Night routing. or you can define the routing on the trunk level.

vad
Alcatel Unleashed Certified Guru
Alcatel Unleashed Certified Guru
Posts: 3391
Joined: 23 Sep 2004 06:47
Location: Russia

Re: Incoming calls routing issue

Post by vad » 14 Jun 2013 01:35

Check in local parameters of TG - that TG not used in DISA.

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