Make outside calls for two different entities

Post Reply
Clodoaldo Santos
Member
Posts: 2
Joined: 17 Aug 2016 11:02

Make outside calls for two different entities

Post by Clodoaldo Santos »

Hello, using translator

In a hospital there are two entities, each of which has two exit routes. 4 are telephone operators to atendendimento, however, when taking the telephonists external links should make calls by the authorities of the requesting extensions.
Configuring the telephone operators to carry calls by different entities? There is already configured discriminators 2, 0 and 3.
Clodoaldo Santos
Member
Posts: 2
Joined: 17 Aug 2016 11:02

Re: Make outside calls for two different entities

Post by Clodoaldo Santos »

Como configurar o OXE para que as telefonistas possam realizar chamas por entidades diferentes, já tentei por substituição e PIN e não consegui êxito.
User avatar
cavagnaro
Alcatel Unleashed Certified Guru
Alcatel Unleashed Certified Guru
Posts: 7014
Joined: 14 Sep 2005 19:45
Location: Brasil, Porto Alegre
Contact:

Re: Make outside calls for two different entities

Post by cavagnaro »

Post in English.
Entities are unique per user.
You must create another Prefix to use the second logical discriminator on the entity.
Ignorance is not the problem, the problem is the one who doesn't want to learn

OTUC/ICS ACFE/ACSE R3.0/4.0/5.0/6.0
Certified Genesys CIV 8.5
Certified Genesys Troubleshooting 8.5
Certified Genesys BEP 8.x
Genesys Developer
Post Reply

Return to “Entities”