Welcome message in QSIG scenario

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HUSSAINQCS
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Posts: 290
Joined: 21 Jan 2017 02:57

Welcome message in QSIG scenario

Post by HUSSAINQCS » 21 Jul 2017 15:23

Hi All,

I have two systems OXE & Avaya connected with QSIG-GF

and the calls coming to OXE forwarded to Avaya Operator console through DID translator Is it possible to configure the welcome message before the call hit on Avaya PABX. If so how to achieve this ?

First External no : 40xxxx33
Internal No : 0 (Avaya operator console)

fery_s
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Joined: 08 Nov 2014 06:38

Re: Welcome message in QSIG scenario

Post by fery_s » 21 Jul 2017 15:44

HUSSAINQCS wrote:
21 Jul 2017 15:23
Hi All,

I have two systems OXE & Avaya connected with QSIG-GF

and the calls coming to OXE forwarded to Avaya Operator console through DID translator Is it possible to configure the welcome message before the call hit on Avaya PABX. If so how to achieve this ?

First External no : 40xxxx33
Internal No : 0 (Avaya operator console)
you can send your did to AA if you have the lisence and then forward it after playing VG

mgoegel
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Joined: 12 Feb 2007 12:18
Location: Germany

Re: Welcome message in QSIG scenario

Post by mgoegel » 22 Jul 2017 03:37

Incoming greeting guide should do it as well and much easier - and you need no license for it.

Gesendet von meinem F8331 mit Tapatalk


HUSSAINQCS
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Posts: 290
Joined: 21 Jan 2017 02:57

Re: Welcome message in QSIG scenario

Post by HUSSAINQCS » 22 Jul 2017 09:12

I made it by greeting guide thanks mgoegel for info

But when i make call to DDI number before playing the greeting guide the RBT was very fast is it possible to increase the timer for RBT before playing the greeting guide

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tgn
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Re: Welcome message in QSIG scenario

Post by tgn » 27 Jul 2017 17:07

no. the RBT comes from provider (most of the time).

regards...


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vad
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Re: Welcome message in QSIG scenario

Post by vad » 27 Jul 2017 23:20

prepare guide - RBT + announcement

HUSSAINQCS
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Joined: 21 Jan 2017 02:57

Re: Welcome message in QSIG scenario

Post by HUSSAINQCS » 04 Aug 2017 00:38

Can you give me some brief info how to achieve this Mr,Vad

vad
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Re: Welcome message in QSIG scenario

Post by vad » 04 Aug 2017 02:33

Write RBT into file (from analogue line or find some example in internet).
Write announcement what you want.
Combine two files - RBT + announcement (I use SoundForge SW).
Make VG project with AAS software.

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