Hi all,
I have a PRI trunk with DID's... calls are routed to extensions properly but for few extensions I need to route call to a hunt group...e.g. Any external call coming to extension 4602 should be routed to hunt group 0...
Where do we manage this?
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Incoming calls routing
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Re: Incoming calls routing
If you want the external call routing to the huntgroup
1)Create huntgroup "0" and add the extension 4602 in the group
2) In DDI translator create the rules first external no: xxxx (DDI number)
3)First internal No: 0
1)Create huntgroup "0" and add the extension 4602 in the group
2) In DDI translator create the rules first external no: xxxx (DDI number)
3)First internal No: 0
Re: Incoming calls routing
I already have hunt group created but ext 4602 is not part of it... also, creating this rule will not affect other DID calls?HUSSAINQCS wrote:If you want the external call routing to the huntgroup
1)Create huntgroup "0" and add the extension 4602 in the group
2) In DDI translator create the rules first external no: xxxx (DDI number)
3)First internal No: 0
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Re: Incoming calls routing
manage DID translator rules - external number (for 4602) --> HG0
Re: Incoming calls routing
as simple translate the witched DDI to HG0