Incoming calls routing

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junoooni
Member
Posts: 160
Joined: 29 Aug 2016 02:34

Incoming calls routing

Post by junoooni »

Hi all,

I have a PRI trunk with DID's... calls are routed to extensions properly but for few extensions I need to route call to a hunt group...e.g. Any external call coming to extension 4602 should be routed to hunt group 0...

Where do we manage this?


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HUSSAINQCS
Member
Posts: 293
Joined: 21 Jan 2017 02:57

Re: Incoming calls routing

Post by HUSSAINQCS »

If you want the external call routing to the huntgroup

1)Create huntgroup "0" and add the extension 4602 in the group
2) In DDI translator create the rules first external no: xxxx (DDI number)
3)First internal No: 0
junoooni
Member
Posts: 160
Joined: 29 Aug 2016 02:34

Re: Incoming calls routing

Post by junoooni »

HUSSAINQCS wrote:If you want the external call routing to the huntgroup

1)Create huntgroup "0" and add the extension 4602 in the group
2) In DDI translator create the rules first external no: xxxx (DDI number)
3)First internal No: 0
I already have hunt group created but ext 4602 is not part of it... also, creating this rule will not affect other DID calls?


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vad
Alcatel Unleashed Certified Guru
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Posts: 3806
Joined: 23 Sep 2004 06:47

Re: Incoming calls routing

Post by vad »

manage DID translator rules - external number (for 4602) --> HG0
haroun
Senior Member
Posts: 1355
Joined: 29 Mar 2010 11:09

Re: Incoming calls routing

Post by haroun »

as simple translate the witched DDI to HG0
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