Extension Name should be shown instead of number for QSIG transferred call

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HUSSAINQCS
Member
Posts: 290
Joined: 21 Jan 2017 02:57

Extension Name should be shown instead of number for QSIG transferred call

Post by HUSSAINQCS » 21 Sep 2017 23:18

Dear All,

I have OXE-Avaya via QSIG-GF

When call made from User A(Analog/8028) to Avaya Operator & further operator transfer the call to User B in User B(8068/8028)it have to show the name instead of showing number

is this achievable ?

mgsox
Member
Posts: 182
Joined: 31 Aug 2007 05:14

Re: Extension Name should be shown instead of number for QSIG transferred call

Post by mgsox » 25 Sep 2017 09:06

hi
have you try enabling Calling Name Presentation (in Sysstem)
and Calling name display (CNIP/I-CNAM) : 1 in telephone facility categories ?

HUSSAINQCS
Member
Posts: 290
Joined: 21 Jan 2017 02:57

Re: Extension Name should be shown instead of number for QSIG transferred call

Post by HUSSAINQCS » 26 Sep 2017 08:39

I tried but still no success

vad
Alcatel Unleashed Certified Guru
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Joined: 23 Sep 2004 06:47
Location: Russia

Re: Extension Name should be shown instead of number for QSIG transferred call

Post by vad » 26 Sep 2017 23:31

Each time the same question - where is the trace (t3)?
From trace we can see - OXE send name or not (during attendant call), Avaya send the name during transfer...

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