Room extn showing UK

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morio
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Room extn showing UK

Post by morio » 12 Feb 2019 07:30

hi, i have done a hotel configuration , its oxe r12.2 integrated with OPERA PMS. all works fine accept when a room calling a administrator set which has a display. it shows the extension number and then UK... what is this UK??

ext room number 6222333 calling admin set 6222444...
on the admin set i see RO6222333 UK..

how can i remove UK

please advice,,,
thanks in advance

Morio

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alex
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Re: Room extn showing UK

Post by alex » 12 Feb 2019 15:05

Hmm... Could it be the language, I mean, this caller speaks British English? So it would be easier for room service to speak to the guest?
If it looks like a duck, swims like a duck, and quacks like a duck, then it probably is a duck.

morio
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Re: Room extn showing UK

Post by morio » 13 Feb 2019 04:48

I will try to play around the user and system language and update..
Thanks

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alex
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Re: Room extn showing UK

Post by alex » 13 Feb 2019 10:03

morio wrote:
13 Feb 2019 04:48
I will try to play around the user and system language and update..
Thanks
Don't think it's system language. It's language assigned to the guest on check-in.
If it looks like a duck, swims like a duck, and quacks like a duck, then it probably is a duck.

morio
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Re: Room extn showing UK

Post by morio » 24 Feb 2019 00:37

yes its the room language assigned to the room when checked in. thanks....

sirmanhhung
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Re: Room extn showing UK

Post by sirmanhhung » 06 Mar 2019 22:16

Hi all,

I have same problem and please tell me how to remove the language code.

We use release 10.1.1 and we do not see row: " Restrict language code display" on Application/Hotel/Review-Modify tab.

sirmanhhung
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Posts: 32
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Re: Room extn showing UK

Post by sirmanhhung » 06 Mar 2019 23:51

I found it.

mgr/Application/Hotel/Review-Modify/Check in Feature/Language.

but on Management Services part, i do not see "Restrict language code display"

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