My doubt is about Integrated Automated Attendant, I am activating these feature on OXE R10.1.1 (J2.603.21) but without success. Follow are configuration made until now:
LEAF
mgr -> Applications -> Automated Attendant -> Go Down -> Automated Attendant Leaf
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+-Consult/Modify: Automated Attendant Leaf-----------------------------------+
¦ ¦
¦ Node Number (reserved) : 1 ¦
¦ Instance (reserved) : 1 ¦
¦ Instance (reserved) : 1 ¦
¦ Leaf No. : 10 ¦
¦ ¦
¦ Leaf Name : MainMenu ¦
¦ Leaf Type + Menu For Auto.Attendant ¦
¦ ¦
¦ Guide Info ¦
¦ ¦
¦ Tones : 600 ¦
¦ Listening Time : 400 ¦
¦ Diffusion Nb : 0 ¦
¦ ¦
¦ Time Out Action ¦
¦ ¦
¦ Action Type + Routing to No pre-programmed ¦
¦ Directory Number : 9560 ¦
¦ Leaf No. : 0 ¦
¦ ¦
¦ Action 1 ¦
¦ ¦
¦ DTMF Digit : 1 ¦
¦ Action Type + Routing to Preprog.No. ¦
¦ Directory No. : 9666 ¦
¦ Leaf No. : 0 ¦
¦ ¦
¦ Action 2 ¦
¦ ¦
¦ DTMF Digit : 2 ¦
¦ Action Type + Routing to Preprog.No. ¦
¦ Directory No. : 9246 ¦
¦ Leaf No. : 0 ¦
¦ ¦
¦ Action 3 ¦
¦ ¦
¦ DTMF Digit : 3 ¦
¦ Action Type + Routing to Preprog.No. ¦
¦ Directory No. : 9678 ¦
¦ Leaf No. : 0 ¦
¦ ¦
¦ Action 4 ¦
¦ ¦
+----------------------------------------------------------------------------+mgr -> Applications -> Automated Attendant -> Go Down -> Automated Attendant Tree
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+-Consult/Modify: Automated Attendant Tree---------------+
¦ ¦
¦ Node Number (reserved) : 1 ¦
¦ Instance (reserved) : 1 ¦
¦ Instance (reserved) : 1 ¦
¦ Tree No. : 1 ¦
¦ ¦
¦ Tree Name : MMTree ¦
¦ First Leaf : 10 ¦
¦ ¦
+--------------------------------------------------------+mgr -> Applications -> Automated Attendant -> Go Down -> Automated Attendant Access
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+-Consult/Modify: Automated Attendant Access---------------------------------+
¦ ¦
¦ Node Number (reserved) : 1 ¦
¦ Instance (reserved) : 1 ¦
¦ Instance (reserved) : 1 ¦
¦ Directory Number : 9550 ¦
¦ ¦
¦ Access Id. : 1 ¦
¦ ¦
¦ Night - Caller Rights ¦
¦ ¦
¦ Category 0 : 1 ¦
¦ ... ¦
¦ Category 31 : 1 ¦
¦ ¦
¦ Day - Caller Rights ¦
¦ ¦
¦ Category 0 : 1 ¦
¦ ... ¦
¦ Category 31 : 1 ¦
¦ ¦
¦ Entity Id : 2 ¦
¦ ¦
+----------------------------------------------------------------------------+mgr -> Applications -> Automated Attendant -> Go Down -> Caller Rights Category
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+-Consult/Modify: Caller Rights Category-------------------------------------+
¦ ¦
¦ Node Number (reserved) : 1 ¦
¦ Instance (reserved) : 1 ¦
¦ Instance (reserved) : 1 ¦
¦ Rights category Id : 0 ¦
¦ ¦
¦ Calling Rights ¦
¦ ¦
¦ Wait : 1 ¦
¦ Routing to Attendant : 1 ¦
¦ Voice Mail : 1 ¦
¦ Automated Attendant : 1 ¦
¦ Presentation Guide : 1 ¦
¦ DDI Incitation Guide : 1 ¦
¦ Prio.Waiting Queue On Attdt : 1 ¦
¦ ¦
+----------------------------------------------------------------------------+mgr -> Applications -> Automated Attendant -> Go Down -> Caller Party Rights
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+-Consult/Modify: Called Party Rights Cat.-----------------------------------+
¦ ¦
¦ Node Number (reserved) : 1 ¦
¦ Instance (reserved) : 1 ¦
¦ Instance (reserved) : 1 ¦
¦ Rights Category Id : 0 ¦
¦ ¦
¦ Called Party Rights ¦
¦ ¦
¦ Wait : 1 ¦
¦ Routing to Attendant : 1 ¦
¦ Voice Mail : 1 ¦
¦ Routing to Auto.Attendant : 1 ¦
¦ Presentation Guide : 1 ¦
¦ DDI Incitation Guide : 1 ¦
¦ Menus on Set if Caller Known : 1 ¦
¦ Menus on Set if Caller Unkn. : 1 ¦
¦ ¦
¦ Presentation Guide Choice : 1 ¦
¦ DID Solicitation Guide Choice : 1 ¦
¦ ¦
+----------------------------------------------------------------------------+mgr -> Applications -> Automated Attendant
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+-Consult/Modify: Automated Attendant----------------+
¦ ¦
¦ Node Number (reserved) : 1 ¦
¦ Instance (reserved) : 1 ¦
¦ Instance (reserved) : 1 ¦
¦ ¦
¦ Automated Attendant Valid. + True ¦
¦ Tone (VG) On Free Set : 23 ¦
¦ Tone (VG) On Busy Set : 23 ¦
¦ Inter Guide Tone (GV) : 1 ¦
¦ DTMF Numbering Key : * ¦
¦ Return Key : * ¦
¦ Silence Timer : 100 ¦
¦ Wait Timer : 200 ¦
¦ Immediate Menu On Multi.Set + True ¦
¦ ¦
+----------------------------------------------------+Code: Select all
(1)callserver_a> vgstat 6 0
Tue Jan 28 16:52:14 BRST 2014
etat_vg = VG_STABLE (0)
Slot 1 : Card status register = 4E Identifier =
Static voice guides Language : 221 - On hold music
Slot 2 : Card status register = 4E Identifier =
Static voice guides Language : 10 - AAMenADPCM.msk
Slot 3 : Card status register = 4E Identifier =
Static voice guides Language : 255 - Not used
Slot 4 : Card status register = 4E Identifier =
Static voice guides Language : 255 - Not used
Slot 5 : Card status register = 3C
Dynamic voice guides
Total size = 2096128 bytes (1024 pages) (524 sec)
Free size = 2096128 bytes (1024 pages) (524 sec)
Fill ratio = 0.0 %
Available size = 2096128 bytes (1024 pages) (524 sec)
Number of present messages = 2
Message syntax : xxxx = static, xxxx-d = dynamic, xxxx-D = dynamic and static
+------+ Press 'CR' to continue or 'q' to quit +------+
+---------------+------+------+------+------+------+------+------+------+------+
Guide Name Guide MsgLg1 MsgLg2 MsgLg3 MsgLg4 MsgLg5 MsgLg6 MsgLg7 MsgLg8
+---------------+------+------+------+------+------+------+------+------+------+
MOH_VG_2 2 2
MTBAVG00 600 600
+------+ Press 'CR' to continue or 'q' to quit +------+mgr -> Users
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+-Consult/Modify: Users--------------------------------------------------------------+
¦ ¦
¦ Node Number (reserved) : 1 ¦
¦ Directory Number : 9560 ¦
¦ ¦
¦ Directory name : UserTest ¦
¦ Directory First Name : -------------------- ¦
¦ UTF-8 Directory Name : ------------------------------------------- ¦
¦ UTF-8 Directory First Name : ------------------------------------------- ¦
¦ Location Node : 1 ¦
¦ Shelf Address : 255 ¦
¦ Board Address : 255 ¦
¦ Equipment Address : 255 ¦
¦ Set Type + IPTouch 4068 ¦
¦ Entity Number : 2 ¦
¦ Set Function + Default ¦
¦ Profile Name : --------------- ¦
¦ Key Profile + None ¦
¦ Identifier of Domain : 0 ¦
¦ Language Id. : 1 ¦
¦ ¦
¦ Secret Code : **** ¦
¦ Confirm : **** ¦
¦ ¦
¦ Associated Set No. : 9560 ¦
¦ Cost Center Id : 255 ¦
¦ Cost Center Name : ---------- ¦
¦ Charging Category + Justified ¦
¦ Public Network Category : 0 ¦
¦ External Forwarding Category : 255 ¦When I try to call 9550 from user 9560 I got "Wrong number" on my 4068 display.
I verified the configuration based on OXE docs a lot of times but I didn't found the error. Is there anyone that can help me?
Thanks
