AA - Supervised external transfer

Post Reply
jpissot
Member
Posts: 183
Joined: 22 Dec 2008 10:32

AA - Supervised external transfer

Post by jpissot » 18 Jan 2017 06:13

Hello,

On OXE R11.2,

I must to configurre an AA with 4 choices, "Routing to Preprog.No".

The routing to pregro.No are external number (virtual extension, with forward the external number).

If the external numbers don't respond, the call must be routed on an internal extension?

We replace an Ericsson MXONE by an oxe. The Ericsson could do it!

Thank you.

User avatar
tot3nkopf
Alcatel Unleashed Certified Guru
Alcatel Unleashed Certified Guru
Posts: 4022
Joined: 02 Feb 2006 10:41
Location: Germany & Romania
Contact:

Re: AA - Supervised external transfer

Post by tot3nkopf » 21 Jan 2017 09:12

You can do it with remote extension (not with virtual extensions imm fwd to external number).
In the REX user you configure overflow on no answer to your internal destination.

L_lefante
Member
Posts: 174
Joined: 07 Aug 2013 10:30

Re: AA - Supervised external transfer

Post by L_lefante » 14 Jan 2018 17:36

Is not other way to accomplish this??

Regards,

L_lefante
Member
Posts: 174
Joined: 07 Aug 2013 10:30

Re: AA - Supervised external transfer

Post by L_lefante » 14 Jan 2018 17:44

For the record I just found a way to do it.

4645 AA option --> Virtual Extension --> Imm Fwd Speed Dial --> Speed dial to external number.

Post Reply

Return to “Application”