Duplicate CDR

HUSSAINQCS
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Posts: 290
Joined: 21 Jan 2017 02:57

Duplicate CDR

Post by HUSSAINQCS » 07 Sep 2017 07:13

Hi,

I have OXE integrated with third pary software call accounting softwareTMS and that TMS guy is telling oxe sending the duplicate cdr records


we have received duplicate call records from Alcatel, see a sample log for 05/09 , which is the root cause if issues.


05/09/2017 17:10:47 Rx <STX>K 7227 1 255 7227 1005092017170306 000029 0.00 65 60 144844444 2 01000000000000 00001000000000001 0044844444 0000000000050<ETX>
05/09/2017 17:10:47 Tx <ACK>
05/09/2017 17:10:47 Rx <STX>K 7227 1 255 7227 1005092017170306 000029 0.00 65 60 144844444 2 01000000000000 00001000000000001 0044844444 0000000000050<ETX>
05/09/2017 17:10:47 Tx <ACK>
05/09/2017 17:10:48 Rx <STX>K 7227 1 255 7227 1005092017170306 000029 0.00 65 60 144844444 2 01000000000000 00001000000000001 0044844444 0000000000050<ETX>
05/09/2017 17:10:48 Tx <ACK>
05/09/2017 17:10:48 Rx <STX>K 7227 1 255 7227 1005092017170306 000029 0.00 65 60 144844444 2 01000000000000 00001000000000001 0044844444 0000000000050<ETX>
05/09/2017 17:10:48 Tx <ACK>
05/09/2017 17:10:49 Rx <STX>K 7227 1 255 7227 1005092017170306 000029 0.00 65 60 144844444 2 01000000000000 00001000000000001 0044844444 0000000000050<ETX>
05/09/2017 17:10:49 Tx <ACK>
05/09/2017 17:10:49 Rx <STX>K 7227 1 255 7227 1005092017170306 000029 0.00 65 60 144844444 2 01000000000000 00001000000000001 0044844444 0000000000050<ETX>
05/09/2017 17:10:49 Tx <ACK>



Is this really issue with MOXA ?

HUSSAINQCS
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Posts: 290
Joined: 21 Jan 2017 02:57

Re: Duplicate CDR

Post by HUSSAINQCS » 08 Sep 2017 06:41

Can anyone reply ?

vad
Alcatel Unleashed Certified Guru
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Re: Duplicate CDR

Post by vad » 08 Sep 2017 07:23

in OXE - with accview command - do you see duplicated tickets?
Outputs in your post - from MOXA connection (not clear why you talk about MOXA - tickets looks like on-line accounting via Ethernet) or from accounting SW?

HUSSAINQCS
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Posts: 290
Joined: 21 Jan 2017 02:57

Re: Duplicate CDR

Post by HUSSAINQCS » 08 Sep 2017 07:31

with accview there is no duplicated tickets but in COM1 port of putty i
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vad
Alcatel Unleashed Certified Guru
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Location: Russia

Re: Duplicate CDR

Post by vad » 11 Sep 2017 08:14

You use - only online printing or monitoring/tracking too?

HUSSAINQCS
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Posts: 290
Joined: 21 Jan 2017 02:57

Re: Duplicate CDR

Post by HUSSAINQCS » 11 Sep 2017 10:39

Tracking

HUSSAINQCS
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Posts: 290
Joined: 21 Jan 2017 02:57

Re: Duplicate CDR

Post by HUSSAINQCS » 11 Sep 2017 10:41

Sorry we are sending the data from MOXA to COM1 of Third party Call accounting software

vad
Alcatel Unleashed Certified Guru
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Location: Russia

Re: Duplicate CDR

Post by vad » 11 Sep 2017 23:38

Why you use tracking instead of real time tickets output?

HUSSAINQCS
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Posts: 290
Joined: 21 Jan 2017 02:57

Re: Duplicate CDR

Post by HUSSAINQCS » 12 Sep 2017 02:01

We are not using tracking please find the attached screenshot
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vad
Alcatel Unleashed Certified Guru
Alcatel Unleashed Certified Guru
Posts: 3465
Joined: 23 Sep 2004 06:47
Location: Russia

Re: Duplicate CDR

Post by vad » 12 Sep 2017 02:45

HUSSAINQCS wrote:
12 Sep 2017 02:01
We are not using tracking please find the attached screenshot
HUSSAINQCS wrote:
11 Sep 2017 10:39
Tracking
?

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