Duplicate CDR

HUSSAINQCS
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Posts: 293
Joined: 21 Jan 2017 02:57

Duplicate CDR

Post by HUSSAINQCS »

Hi,

I have OXE integrated with third pary software call accounting softwareTMS and that TMS guy is telling oxe sending the duplicate cdr records


we have received duplicate call records from Alcatel, see a sample log for 05/09 , which is the root cause if issues.


05/09/2017 17:10:47 Rx <STX>K 7227 1 255 7227 1005092017170306 000029 0.00 65 60 144844444 2 01000000000000 00001000000000001 0044844444 0000000000050<ETX>
05/09/2017 17:10:47 Tx <ACK>
05/09/2017 17:10:47 Rx <STX>K 7227 1 255 7227 1005092017170306 000029 0.00 65 60 144844444 2 01000000000000 00001000000000001 0044844444 0000000000050<ETX>
05/09/2017 17:10:47 Tx <ACK>
05/09/2017 17:10:48 Rx <STX>K 7227 1 255 7227 1005092017170306 000029 0.00 65 60 144844444 2 01000000000000 00001000000000001 0044844444 0000000000050<ETX>
05/09/2017 17:10:48 Tx <ACK>
05/09/2017 17:10:48 Rx <STX>K 7227 1 255 7227 1005092017170306 000029 0.00 65 60 144844444 2 01000000000000 00001000000000001 0044844444 0000000000050<ETX>
05/09/2017 17:10:48 Tx <ACK>
05/09/2017 17:10:49 Rx <STX>K 7227 1 255 7227 1005092017170306 000029 0.00 65 60 144844444 2 01000000000000 00001000000000001 0044844444 0000000000050<ETX>
05/09/2017 17:10:49 Tx <ACK>
05/09/2017 17:10:49 Rx <STX>K 7227 1 255 7227 1005092017170306 000029 0.00 65 60 144844444 2 01000000000000 00001000000000001 0044844444 0000000000050<ETX>
05/09/2017 17:10:49 Tx <ACK>



Is this really issue with MOXA ?
HUSSAINQCS
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Posts: 293
Joined: 21 Jan 2017 02:57

Re: Duplicate CDR

Post by HUSSAINQCS »

Can anyone reply ?
vad
Alcatel Unleashed Certified Guru
Alcatel Unleashed Certified Guru
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Joined: 23 Sep 2004 06:47

Re: Duplicate CDR

Post by vad »

in OXE - with accview command - do you see duplicated tickets?
Outputs in your post - from MOXA connection (not clear why you talk about MOXA - tickets looks like on-line accounting via Ethernet) or from accounting SW?
HUSSAINQCS
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Re: Duplicate CDR

Post by HUSSAINQCS »

with accview there is no duplicated tickets but in COM1 port of putty i
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vad
Alcatel Unleashed Certified Guru
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Re: Duplicate CDR

Post by vad »

You use - only online printing or monitoring/tracking too?
HUSSAINQCS
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Re: Duplicate CDR

Post by HUSSAINQCS »

Tracking
HUSSAINQCS
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Posts: 293
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Re: Duplicate CDR

Post by HUSSAINQCS »

Sorry we are sending the data from MOXA to COM1 of Third party Call accounting software
vad
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Re: Duplicate CDR

Post by vad »

Why you use tracking instead of real time tickets output?
HUSSAINQCS
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Re: Duplicate CDR

Post by HUSSAINQCS »

We are not using tracking please find the attached screenshot
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vad
Alcatel Unleashed Certified Guru
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Posts: 3806
Joined: 23 Sep 2004 06:47

Re: Duplicate CDR

Post by vad »

HUSSAINQCS wrote: 12 Sep 2017 02:01 We are not using tracking please find the attached screenshot
HUSSAINQCS wrote: 11 Sep 2017 10:39Tracking
?
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